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Anonymous Posted on Jul 07, 2014

Why won't my brother mfc 7840 connect to pc

I updated from XP to windows 7 professional and now I am unable to connect to my pc to save copy of faxes

5 Related Answers

Anonymous

  • 86 Answers
  • Posted on Jun 14, 2009

SOURCE: Black lines in copies and fax's Brother MFC 7420

If the black lines comes when using the ADF (top feeder), try to see if you get the same problem when using the scanner glass or receiving faxes. If you don't, you simply have to clean the glass strip to the left of the a4 sized scanner glass. Wipe it with a dry cloth piece, no paper and no water/alcohol. If you see some dirt there that you're unable to simply wipe off, try to use a cotton wool to "rub" it off.

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ryeisenman

Richard Eisenman

  • 10 Answers
  • Posted on Nov 21, 2009

SOURCE: Brother MFC 8220 all-in-one fax prints with a vertical line

First guess is you have a bit of dirt (often white-out from people scanning corrected paper that's not quite dry) stuck on the fax scan window. This should be described pretty well in your user manual (which you can download online from brother.com).

Its also possible that there is dirt (typically loose toner) on the laser scan window (there's a laser that shines through it to get the image pattern on the drum). That window is often along the bottom of the unit under the drum/cartridge (take the cartridge out and look). The Brother manual I've seen seems to ignore this possibility.

Print streaks DO NOT mean cartridge drum replacement in many cases !! On brother Intellifax or MFC or other laser copier/printer/fax, keep in mind that either the fax/copy scan window OR the laser scan window can get dirty. If the fax scan window is dirty, you see streaks on outgoing faxes and copies (but NOT incoming faxes). If the laser scan window is dirty, you see streaks on all prints (copies, faxes, print-from-computer).

Note also that when transporting/moving some laser copier with the toner cartridge inside, the toner can get out and make a big mess inside (including getting the laser scan window dirty). An air compressor can be usefull to blow it out. And sometimes using alcohol to clean is a BAD idea (maybe incompatible with plastic and rubber parts). A damp rag is probably fine.

Anonymous

  • 2 Answers
  • Posted on Nov 21, 2009

SOURCE: how to install LAN Brother MFC-5840CN on Windows 7

You cannot use the full driver and software package now. BUT:
Printing is possible, scanning and FAX is not possible at the moment. You download the Vista driver (x32 or x64) from the official Brother site and install it with the Printer Wizard in Windows 7.

Anonymous

  • 1 Answer
  • Posted on Apr 30, 2010

SOURCE: brother mfc-215c unable to clean?

I have the same problem my printer (a MFC-215C) is unable to clean and when I press Menu/set I do not have "Black print"? So what do I do now?????? HELP... Thanks Nathalie

Anonymous

  • 310 Answers
  • Posted on Mar 29, 2011

SOURCE: mfc-7840 brother printer is saying

You need to replace the drum unit,the drum unit is the case in which lies the toner.Try to reset the drum unit like that:

1.the printer is online
2.open the cover
3.push a button clear or check on the panel with the cover open and then push reset drum

If i have been useful please give me a vote :).Thanks

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Related Questions:

0helpful
2answers

My brother 7220 will not scan it is saying check cables? I can copy and fax , what am I missing?

Printers usually have a separate driver for scanning and printin.

You might need to install that driver into the pc where you want the scan to come out on. It usually comes out when you insert the install disk.

If you do not have the install disk, just go online to the brother printer website and type in your printer model number usually it will show you the drivers needed to install and instructions to do it.
0helpful
1answer

I have lines in the fax quality of my MFC 7840 N

Fax out or received copy ? Clean the scanner glass.
16helpful
3answers

How to install LAN Brother MFC-5840CN on Windows 7 when original CD only has XP driver. Windows Update list specifies MFC-5840CN USB, but machine has option for LAN - is the driver the right one?

You cannot use the full driver and software package now. BUT:
Printing is possible, scanning and FAX is not possible at the moment. You download the Vista driver (x32 or x64) from the official Brother site and install it with the Printer Wizard in Windows 7.
4helpful
2answers

Brother mfc- 665cw, receiving faxes

From the Brother web site.


Description of Problem 100000018247
When I launch PC-Fax Receive Program, I receive an error stating: The Fax Receive program must be started to receive PC faxes. What can I do?pc fax rx

Description of Solution 200000023257
You may receive this error if the pc fax application is closed and you have faxes stored in the memory of the machine. To resolve this issue,you will need to print the faxes already stored in the memory of the machine. To print the faxes, please follow these steps:

1. Press the MENU key.

2. Press the UP OR DOWN ARROW key to select Fax.

3. Press the OK key to confirm your choice.

4. Press the UP OR DOWN ARROW key to select Print Fax.

5. Press OK.

6. Press the BLACK START key.

- Your Brother machine will print the stored faxes.

7. Press the STOP/EXIT key to exit the menu.

8. Once the stored faxes have been printed, click WINDOWS/START, (ALL) PROGRAMS, BROTHER, XXX-XXXX (X = MODEL NUMBER), PC-FAX RECEIVING, XXX-XXXX or RECEIVE (depending on your operating system).

9. The Brother PC-fax receiving icon will now appear in your Windows Task Tray indicating that Brother PC-Fax Receiving is active.
1helpful
1answer

I have the Brother MFC-7820, I just purchase a laptop with a Windows Vista. I am unable to use the printer. What do I do?

23/Feb/ 07: Updated the Brother original driver(Full Driver & Software Package) for the following products to fix a driver installation problem: FAX-2820, FAX-2920, DCP-7020, DCP-8060, DCP-8065DN, MFC-7220, MFC-7225N, MFC-7420 ,MFC-7820N, MFC-8460N, MFC-8660DN, MFC-8860DN, MFC-8870DW, MFC-9420C 

And here is the link of the updated full driver and software package. After you download this, you should be able to run the MFC 7820 with your new laptop=)
0helpful
1answer

Brother MFC-7840W fax will not work

Plug a regular phone into the wall jack and listen for a dial tone.

Phone cord should be connected to the LINE port of the fax.

Do you have DSL?

Unplug power cord for 10 seconds.
0helpful
1answer

Print function stopped working. Brother MFC 5840CN

First things first:

press menu then start bk-copy then fourtimes arrow-up button. machine will display an error code no. plz post AS A NEW POST again.

BTW: The update has nothing to do with the stopping of the machine!
1helpful
3answers

IT will not print.

Error message Unable to Change Unable to Clean Unable to Init Unable to Print Unable to Scan Cause The MFC has a mechanical problem. OR A foreign obstacle, such as a clip or ripped paper, is in the MFC. Solution Open the scanner cover and remove any foreign obstacles from inside the MFC. If the error message continues, please follow the steps below before disconnecting the MFC so you will not lose any important messages. Then, disconnect the MFC from the power source for several minutes (which will erase all faxes), and then reconnect it. Check whether the MFC has faxes in the memory 1. Press Menu/Set, 9, 0, 1. 2. If the MFC has no faxes, disconnect the MFC from the power source for several minutes and then reconnect it. OR If faxes are present, you can transfer them to another fax machine. Go to Step 3. OR You can forward the faxes to your PC. Please see Transfer faxes to your PC. Transfer faxes to another fax machine If you have not set up your Station ID, you cannot enter fax transfer mode. 3. Enter the fax number to which faxes will be forwarded. 4. Press Black Start. 5. After the faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it. You can transfer the Fax Journal report to another fax machine by pressing Menu/Set, 9, 0, 2 in Step 1 Transfer faxes to your PC You can move the faxes from your MFC?s memory to your PC. 1. Press Menu/Set, 2, 5, 1. 2. Using ▲ or ▼, select PC Fax Receive, and then press Menu/Set. The LCD will ask if you want to transfer a fax to your PC. 3. To transfer all faxes to your PC, press 1. OR To keep all faxes in the MFC?s memory, press 2. 4. After the faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it. (For details see Using Brother PC-FAX software on page 5-1 in Software User?s Guide on the CD-ROM.)
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