Question about HP Photosmart 2410 All-In-One InkJet Printer

1 Answer

How do you clean the INSIDE of the scanner GLASS???

Does anyone know a step-by-step instruction to open the scanner to clean UNDER the scanner glass?
I have developed a streak that always shows up when scanning, that can't be cleaned on the outside. THANKS!

Posted by plasmo on

  • 5 more comments 
  • Anonymous Dec 09, 2007

    A film of light dust or something is on the inside of the galss. How do you get to it to clean it?

  • Anonymous Dec 17, 2007

    I have the same problem - a fix would be great

  • Anonymous Jan 10, 2008

    Yep - we need this fix bad!

  • plasmo Jan 10, 2008



    Hey, can you post a pic of the screwdriver that is needed?

    (or where to get?) .... i need to clean this badly!

    thanks! - plasmo

  • Anonymous Mar 17, 2014

    How do I clean the glass?

  • Anonymous Mar 22, 2014

    internal part of scanner glass

  • Anonymous Mar 30, 2014

    how to clean inside glass on HP309c scanner?



1 Answer


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Here is the step-by-step for taking the glass out of the printer. I think I will take mine to a shop to have it done!

Posted on Jan 10, 2008

  • Anonymous Jan 10, 2008

    Ok - I found the right screw driver so I decided to give it a shot. Finding that screwdriver was the hardest part. Followed the instructions step-by-step and viola! Clean! And no problems getting it back together... I am up and running in only about 30 mins!

  • Anonymous Jan 10, 2008

    If you have a screwdriver that you can change the bits on - all you need to do is go to lowes/home depot and get the T10 bit for it... the tip looks similar to a star... if you dont have a screwdriver like that - I went to lowes and picked up one that had about 20-30 bits with it and the T10 was included... it cost me 12.95 --- as apposed to 67.50 per hour to get a repair shop to do it (assuming that they would have only carged me 1 hour)... if you want to see what the tip looks like - you can see some of the screws in your machine!



Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

The scanner glass inside is cloudy

I recommend you do not take off the glass. I have done it and was never able to get rid of the dust, which really shows up on every scan. The fogging has something to do with an optical coating on the underside of the glass. If I knew then what I know now, I would let it be. If the fogging doesn't show up in scans, leave it. If it really does show up, the glass itself is often held down by simple double stick tape. You try to keep the tape intact so you can put it back down. It may be strong enough that the plastic frame on top of it could snap. Do it in as clean (not dusty) environment as possible so dust does not drift down inside the scanner. Never touch the lamp or move the scan mechanism. Again, don't do it unless it's showing up on scan results. Sadly, nobody "fixes" scanners, they are disposable, like coffee pots, even if they cost 300.00.

Mar 12, 2014 | Epson Perfection 1650 Photo Flatbed...

2 Answers

Use of Scanner

On this model there is a SCAN in black and white or color buttons but you need to have something on the glass to scan. Once it scans it prints!!!

Now lexmark software if installed comes with a program to scan with. you need to check under your prgrams folder under lexmark for the scanning software that was installed with the print driver.

If you open the lid and you do not see the white light chances are your scanner has and needs a bulb inside and at the point to install one of these you might want to concider a new printer.

Please be considerate and leave your feedback and comments and ratings before you leave, Thanks

Btw, I’m available to help over the phone in case u need at

Apr 30, 2010 | Lexmark X2500 All-In-One Printer

2 Answers

HP Scanjet G4050 - Can I clean under the glass?

Yes, but it is not a simple process.
Typically these are sealed and rarely need the bottom part of the glass cleaned. However seems I always get that rare few. :)

You must remove the mounting fasteners. Be careful and make note which positions the fasteners were removed. Each model has different locations. You may even have to pull up a label to reach a few of these. Hidden and tucked away not for the novice.
Try to remove ONLY the ones needed holding the glass in place.

Once you have the glass removed, use canned air or something to blow out the case. Clean glass and reverse the process.
Never EVER spray anything wet inside the case.

Be warned, it is very easy to S-t-r-i-p out a mounting point as you are working with plastic parts. Labels may not lay perfectly flat once you have pulled them up to remove a fastener. Little glue helps here for stubborn spots. Use light weight glues like Elmers.
You do not want the glue that holds like steel. You may have to dive in there again in the future. :)

Good luck!

Oct 31, 2009 | HP Scanjet G4050 Flatbed Scanner

1 Answer

I have an HP Office Jet v40. No problems when I

Sannaer glass is dirty: Cleaning the scanner glass and white reference strip Follow the steps below to clean the scanner glass and reference strip: Remove any loose paper debris that may be present.
  1. Carefully clean the white reference strip on the underside of the scanner cover (or top cover) with a clean, lint-free cloth, moistened lightly with isopropyl alcohol. Clean only the white plastic part on the scanner cover.
  2. For those models that have a scanner glass, clean the scanner glass with a lint-free cloth, moistened lightly with glass cleaner. The HP Officejet K series and HP fax 1220 have a scanner opening instead of a scanner glass. Make sure that no debris is in the scanner opening. Use canned air to gently blow dust and debris from the scanner slot.
  3. Replace all removed components and close the unit.
  4. Plug the power cord back in and turn the unit back on.
  5. Make a copy to verify the lines are not present. If lines are still present and there is nothing visible on either the scanner glass or the reference strip, the unit will require service.
Instructions are on this HP link:

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

I’m happy to assist further over the phone at

Mar 03, 2009 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

Whirlpool under counter oven, inside glass door broke.

To get to the glass on the inside of the door you need to do the steps listed.
1. Open door 4" and pull straight up at that angle
2. Lay door on flat surface with the handle down to surface.
3. Remove all screws that you see .
4. The inner housing should be removable now.
Then you should see the glass. Reverse the steps to put back together.

Good Luck with the fix.

Dec 17, 2008 | Frigidaire 30" Self-Cleaning Freestanding...

3 Answers

HP Scanjet 3400 C

Unfortunately, The 3400 series cannot be cleaned on the underside of the glass. Scanners with the capability of having the under side of the glass cleaned are listed below.

Aug 03, 2008 | HP Scanjet 3400c Flatbed Scanner

7 Answers

Pictures scan with a dark line

Hi ,
can you please specify your printer model for more appropriate solution Buddy!..Thank you!..

Jul 19, 2008 | HP Office Equipment & Supplies

2 Answers

How do you clean the INSIDE of the scanner GLASS???

The service manual is avalable free through Emule:


Dec 19, 2007 | Canon PIXMA MP780 All-In-One InkJet...

2 Answers

Cleaning scanner glass

This solution is for the HP 3310 all-in-one.
How to clean under the glass.
1. Find the small wire that runs from the lid to a jack on the back and disconnect it, un-clip the wire from the holders and let it hang free.
2. Lift the lid and pull it straight up about 3/4 of an inch, you will see two indents in the hinge, push these one at a time to release the lid. Remove it completely.
3. 3 screws are located under the hinge, remove them as well as the two in the front.
4. In the back, gently pull on the silver end pieces to release the top from the unit.
5. You can now turn it over to clean the glass.
6. to reinstall reverse the steps and remember to plug the jack back in.
That's it, easy when you know how. Pay HP service nothing!

May 28, 2007 | HP Photosmart 3310 Printer

Not finding what you are looking for?
HP Photosmart 2410 All-In-One InkJet Printer Logo

Related Topics:

418 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts


Level 3 Expert

13434 Answers


Level 3 Expert

1997 Answers

Cindy Wells

Level 3 Expert

6120 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides