My disk won't spin

kenmore washer won spin YouTube

Kenmore is sold by sears so go to
http://www.searspartsdirect.com/
Enter your model number to get user manual, parts diagrams parts lists and order parts.
Model numbers are usually covered by the lid or door.

387780 does not seem to be a valid model number.
If you can locate the model number enter it here at sears Parts Direct.
Parts for Brands Craftsman GE Kenmore Whirlpool and more

Link to videos about washer not spinning.
top loader kenmore washer won spin YouTube

What is the complete model number of your unit?

What is the complete model number of the unit?

What is the model number of your unit?

What is the model number of your unit?

you need a new lid switch google model number and order new one

If you need owner manuals GOOGLE each model number with manual to locate them.

The problem is in the laser pickup assembly, the pladder motor is not working that spins the disk, and unfortuneately the only way to correct this is to replace the entire assembly which probably won't be cost effective.

you need to replace the disk drive , the optical lens is not working and that way is not spin