Question about Canon PIXMA MP170 All-In-One InkJet Printer
Posted by Anonymous on
SOURCE: Error Code 5100
Carriage error. Paper or the print mechanism is blocked.
It could mean the rollers don't grip the paper, there is torn paper keeping the rollers from turning, the paper can't stick to the rollers etc.,
Posted on Sep 01, 2008
5100 says the carriage is not moving all the way across the paper path. There could be grease or ink on the encoder strip, the clear strip behind the carriage. Or a small paper scrap inside stopping the carriage.
Posted on Aug 10, 2009
Here is the solution.
I am going to describe 4 buttons on your printer. Then, I will tell you what to do with these buttons to resolve this error.
1. Look for the Black & White selection button (large white button w/ black diamond on it).
2. Look for small pink button (bottom left corner of your printer control panel).
3. Look for the OK button (big button in middle).
4. Look for the On/Off button (top left).
OK - here we go. With the printer turned off, do this:
1. Using four fingers, one on each of the four buttons, press them all and hold them down for 10 seconds.
2. Release the On/Off button - but keep holding the other 3.
3. After a few more seconds the printer will turn on. When it does this, you can release the other three buttons.
So, to summarize, you press all 4 buttons for 10 seconds, release the power button and wait for the printer to turn on. After it is on, let go the other 3.
Your error message should go away. If you don't hold the buttons all down simultaneously, the printer could go into Fax mode; just turn it off and try again.
Posted on Dec 29, 2009
Tips for a great answer:
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Press down and hold the "On/Off" button, which is located on the printer's operator panel, for one second. Wait 15 seconds and then tap the button again. Attempt to print or scan a document.
Check the paper feed tray on the front end of the Canon MX700 to see if there is any paper visibly stuck inside the printer. Open the printer cover by gripping the front edge of the printer and lifting upwards.
Grab the edge of the jammed paper and gently pull towards you to remove the paper from the paper feeder. Unplug the Canon's power cable and USB cable, and then turn the printer around.
Pull off the rear plastic cover tab and check if there is any visible paper jam. Grab the edge of the paper and gently pull toward you until the paper is removed.
Push the rear plastic cover tab back into place, and reconnect the power cable and USB cable. Attempt to print or scan another document to see if the error is resolved.
Lift open the printer's cover again and wait for the ink carriage to slide into view. Press the "Push" button on the front of the first ink tank. Pull the tank out and then push it back into place to ensure it is properly seated.
Repeat the process with the other three ink tanks, and then close the printer's cover. Power the printer off and then back on again.
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