While printing off double sided prints the paper jammed, I removed the jammed paper but the green on light and the orange fault light continue to blink alternatively and error code 5010 appears on the screen. I checked the manual but there is no mention of this code, what is the problem and how do I correct it? Peter
Hi Peter.
If the error message is still showing, then it is necessary to deliver or send the printer to an authorised repair centre. I am assuming it has run out of warranty, so any repairs will cost you.
NOTE- If you disconnect the power plug, all the faxes stored in the machine's memory will be deleted
You can find the details of your nearest repair centre using this link interactive repair centre locator.
Also It may be worth checking the roller bar and rollers to ensure they are running at the same speed when flipping the paper over.
Regards
David
SOURCE: HELP!
Hi taximom, Is the light alternating back and forth between green and orange (GR OR GR OR GR OR GR)? Or is there a pattern like (GR OR OR OR GR OR OR OR GR) or (GR OR OR OR OR OR OR OR OR GR OR OR OR OR OR OR OR OR GR) If it the first case (alternate back and forth) then I hate to be the bearer of bad news but it needs service. (and it's probably not worth fixing) If there is a pattern to the blinking let me know exactly how many times it goes orange and I can tell you what to do from there. The Dude
SOURCE: error code 5010
Yes, same thing happens to me...Error code 5010...and flashing green and orange...alternating lights.
I was trying to photocopy (in basic black, not colour). I had a few pages to copy. I got this 5010 Error code after EACH copy!
I had to turn off the printer after each copy and then turn it back on for the next copy. That's not the worse of it.....once I turned the printer back on and hit copy again...the printer took a VERY long time to scan the item for the next copy. It took me a good 40 minutes to copy 15 pages.
Sooooo irritating!!!!!
Anyone know what to do?
I've also had the paper jam on me tons of times. I am really disappointed with this product. I would not recommend this printer to anyone!
SOURCE: CANON MF4140 'LOAD CORRECT PAPER CASSETTE : LTR'
I had the same cr@p of the problem yesterday. The problem was not in
the paper. You have to do 2 simple things, from which one will solve
the problem.
first, download the latest drivers and install them.
And the more important thing, the problem occurred due to incorrect
paper format. Solution is very simple. Open MS word or something
similar, file->print.. and before you print open Properties menu.
There for the Output Size will be selected "Match Page Size". you don't
want that (i don't know why it doesn't work), but the solution is
manually select A4, or whatever your page size is.
SOURCE: CANON MF4140 'LOAD CORRECT PAPER CASSETTE : LTR'
I had the same cr@p of the problem yesterday. The problem was not inthe paper. You have to do 2 simple things, from which one will solvethe problem.
first, download the latest drivers and install them.
And the more important thing, the problem occurred due to incorrectpaper format. Solution is very simple. Open MS word or somethingsimilar, file->print.. and before you print open Properties menu.There for the Output Size will be selected "Match Page Size". you don'twant that (i don't know why it doesn't work), but the solution ismanually select A4, or whatever your page size is.
And there it is... printer starts throwing pages out like crazy :)))
SOURCE: printer will not print, error code 5010 is
5010 is a scanner error, either worn out scan lamp or sensors. Canon only replaces the entire scan assembly, if you like I can get part number and price.
52 views
Usually answered in minutes!
×