The filter for the french door refrigerator is probably behind the vegetable drawer, if you do not see it in the upper right hand corner of the refrigerator compartment. Remove the veggie drawer and turn off the water coming into the refrigerator. Rotate the old filter to the unlocked position and remove it. Then take off the protective cap from the new cartridge and insert it into the refrigerator. Rotate it to the locked position. (Rotate the filter to position the label before you insert the filter. Then the filter goes in correctly.) Reinsert the vegetable drawer and close the doors. Then turn the water back on and fill several glasses with water to clean the filter. Pour that water down the drain at your sink.
For pictures of how to hold the filter, see
http://www.samsung.com/us/support/owners/product/RF323TEDBSR/AA . See the FAQ on replacing the water filter. I hope this helps.
Cindy Wells
What do you mean by freezer ice. Is it frosting up, Ice pool on bottom ?
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