- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If these are new cartridges, make sure you removed all of the protective plastic wrap that comes when packaged. usually its red , yellow or orange plastic tab that should be removed.
If these are not new cartridges, you may need to try another set.
Try running the head cleaning utility under the printer utilities options
HP is very good at having this utility available to trouble shoot most common problems. If you don't have this utility, try updating your printer driver. (basically uninstall the printer and download the driver from the HP website, and reinstall the printer using the latest driver).
Hope this helps..