Volume doesn't work, very low can't pump up.
There are several issues that may be causing the volume to be very low.
SPEAKER VOLUME:
(1) When you press the Vol+ button on the speaker does it make a beep sound? (It should, even if it can not longer go up or lower).
(2) Be sure to continue pressing the Vol+ Button to ensure that the volume does increase.
(3) While this is rarely an issue, may want to check that the speaker is charged.
DEVICE VOLUME:
*Please note that some devices have a separate volume control aside from a blue tooth devices volume adjustment.
(1) Ensure that Media Volume is on.
(2) Ensure that the volume is turned up on the device by using the devices Vol+ controls
MEDIA VOLUME:
*Please also note that the media being used (Youtube, Hulu, Music Player, etc.) may ALSO have a separate volume control aside from a blue tooth devices volume adjustment.
(1) Check that the volume within the media is turned up as well.
Hope this helps! You can also contact customer service for DIgix at 1-866-770-3688 for further assistance.
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