Our Dyson animal ball has become very hard to push ahead ___at times___not always. The ball on one side is crooked and both sides make a grinding noise when you lay it on it's side and try to turn the ball. We sent it back to Dyson for repair and it was back to us the following day. Worked good for five minutes then right back to being very hard to move forward again. What do we do next to solve this problem?
You need to call Dyson. We had the same problem with 2 of them! When we installed new carpet, the newer machine was literally impossible to push. Long story short, they advised us to remove all of the gaskets on both heads. Their better now, but I question the quality of a product which has to have parts removed in order to function. Also, I suspect that those gaskets kept dust from being introduced into the interior of my home. I doubt that I'll ever own another when these 2 die. . .
SOURCE: Dyson noise.
Check all ports for a clog, there are removable covers you can take off, also check the hose for a clog. Make sure all filters are clean. Worse case is a problem with the motor.
SOURCE: Dyson Animal, lost suction and bypass valve seems to be loose
Dear terrygivens, 2-17-2009 4:12am EST (USA)
Most suction problems are caused by a clog from picking up something you probably didn't see or if you have pets an accumulation of pet hairs!
To clear it out take a metal coat hanger and unbend it til it's straight, then bend the end and tape it so when you push it through to unclog your vac it doesn't rip the hose.
Push the coat hanger in from the bottom brush area through the opening where the suction is. Also push it in and out anywhere else you can......You'll probably find something clogged....keep working it til it loosens and intermittently turn on the suction.
If you have a second vac with a hose, use that hose for suction on the clogged vac!
This should do it!
jack
SOURCE: My Dyson Animal 14 beater brush will not turn.
It MAY be a clutch issue. I had a similar problem with my DC07 Animal recently a posted a solution elsewhere on this site, but here's the summary. To reset the clutch on my model, recline the vacuum, turn it on it's side and slowly change the carpet/bare floor knob from one setting to the other about 6 times. This apparently reset the clutch and now it works fine. You may also wish to call DYSON. They're very helpful and walk you through troubleshooting before recommending servicing. Their number is 1-866-693-9766. They'll need your model and serial number (located on bottom of uinit).
SOURCE: Dyson Animal Vac has become hard to push
Hi there, check that your brush bar is going round if you are having this problem on carpet. When the machine is stood upright, ensure the brush control dial is in the centre position when upright and then moves forward when you release the head.
If this does not solve the problem call us on 1866MYDYSON as we may be able to run through some more checks to help you.
Kind regards
Darran
Dyson Customer Liaison
SOURCE: DC17 Animal Bagless Upright Cyclonic Vacuum: dyson animal wont turn off...
dyson has switch problems, needs new switch.
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