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My bathroom light bulb went out and now the dimmer does not work. its a lutron diva single pole. is it repairable or do i need a new one? its only a few years old.
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We are truly sorry for your inconvenience and want to help. Please call our Technical Support line at 1-888-523-9466 and we'll be happy to discuss the issues with you. Craig, Lutron Technical Support Leader
Which dimmer do you have. So I can look up the manual. Are you using a fan dimmer, or light dimmer? Does the dimmer feel warm to touch? or hot? What does the dimmer control? Incandescent? Fluorescent? How many total watts are being dimmed? Is this a new dimmer or old dimmer that started having a problem? Add a comment with as much detail as possible for best available answer.
First of all, in general, dimmers (even at their highest setting) cause the lights to dim even a little bit. If you are doing a 1-for-1 comparison, you may notice a difference - but honestly, it shouldn't be THAT dramatic that you're able to notice it.
My first suggestion is to double-check the model number. There's a version of Diva with a "G" in the model number (DV-603PG-) which was designed with a lower-high-end light level than normal (designed to guarantee extra energy-savings).
If the model number checks out, my next suggestion is to upgrade to a spec-grade product (like an NT-600-WH). The commercia/specification grade products have a higher high-end than the residential grade products. It still will dim the lights a little bit, but will be better.
After that, I suggest calling tech support at 1-800-523-9466 for more suggestions. Its a free call and they're available 24/7.
Depending on your wiring, as to single pole (one switch location) or 3 way (two switch locations) you can use most dimmers. Leviton and Lutron have similar dimmers, and some specifically for cfl's.
Leviton has Sureslide, Illumitech, True Touch
Lutron has Diva, Skylark, and Lumea
No it means you have a short somewhere in the wireing. disconnect the power unhook the switches and use an ohm meter to test the wires to see if you have contact between the wires, black to white and black to bare ground wire. if it's a three way wire test all of them, if you used tsaoles to hold it in place check where you put the staples in you may find you have a staple ran threw two wires. Or if you pulled the wire and pulled it around a hard corner you may have pulled the insolation off somewhere the above test will confirm this. This is assumeming you are testing line voltage without a step down transformer or any other device in the circut
You will need to return the 3-way dimmer and get a single pole dimmer, as the Lutron Skylark series is suspectible to failure if connected to a live circuit first, or misconnected at intial installation. As an electrician, I ceased using these dimmers years ago, due to the rash of call-backs by customers and went with Leviton togglers and have had excellent results.
If you purchased it at a 'big box' store, they will accept the return as a defective item, as they have national agreements with their suppliers to accept customer returns. Just tell them it didn't work and you want a store credit, you can then purchase the lower priced single pole dimmer you need and save some money in the process too.
This video from the Lutron site shows the Diva switch but it is the video for the Skylark single pole switch also. It makes no mention of one wire being a larger gauge and does not differentiate which wire connects to line power and which to load. I do not think the wire gauge makes any difference.
The old switch is just a single pole switch. The new one is for fan speed control. You need to use a regular single pole switch like you had. Or you can use a single pole switch on the Lutron you bought if you can figure out which wires to use. Do you have a meter?
there is not way to know how the wires are run by the description.
it is possible to connct true 3-way switch, it will required additonal pair of wires to all 3 switches (meaning 3-14/3 wire).
so call 3-way switches is only two way. I have not seems a real 3-way switches.
go to the following site. they a connection diag. for the switches. http://www.homeimprovementweb.com/information/how-to/three-way-switch.htm
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