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The first thing to try with ant bt issue is to delete your device and pair it again to the system. I think what is happening is the bt mic in the vehicle is hearing the person on the other end and transferring the audio back to them. If possible relocate the bt mic. Next turn vol down. Next check to see if there are any noise cancelling settings on bt menu or in phone settings. Hope this helps but it's kind of a shot in the dark.
it sounds like your noise cancelation part of the bluetooth needs adjusted because the decibel level of the incoming side is being exceeded until you shut everything down.. either that or the operating voltage is causing a system shutdown to prevent inputs from going too high..
My bluetooth on my 2013 tucson doesnt work either!! I have tried to have the dealership fix it 4 times and they can't! I have tried it with different phones and it all sounds the same - whenever I call someone they sound my voice sounds muffled/far away/ echoing/ running together....i don't know what to do..help
I was told by on star that if you leave the drivers door open for 90 seconds and then lock all of the doors and wait until the next day the system will reset itself. I know this sounds like smoke and mirrors but it does work. Please let me know. Hope this helps.
To access the Bluetooth prompts, press and hold down the large button on the right hand side of the steering wheel. It has a pictogram of a person talking. At the prompt say "bluetooth" and then "help". The car will talk you through it. Alternately, head over to www.gmownercenter.com. This site is run by General Motors and registration gives you free access to your online owner's manual and other materials.
if you have a bluetooth phone paired to the vehicle, try deleting all bluetooth devices. Sometimes a battery reset can cause bluetooth synchronizing issues.
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