Hi , On my screen it tells me to connect to my computer and use itunes to restore (in several languages)... I have , it doesn't !
It is in the list of items connected on the usb ports ( apple ipod storage device), but not on the computer.And no icon appears either in itunes or on the desktop as did before.
A symbol appears, when plugged in ("click here to eject item from the desktop") But no other symbols appear anywhere. I have a vista operating system, where as before it was XP. I also now have a new laptop as the XP home system died. Could the issue stem from here. Are there driver updates? Vista updates? No one ever gets back to me on this matter so I have my fingers crossed you will....I'm sure there's a beer in it for you, if you are the partaking kind.
Ok , so I got a stage further. No idea why, but the pod now seems to want to load up on itunes. But It's there as an ipod, but not a definitive one just says ipod. It asks me to restore it and when i follow the promts (restore factory settings. The only option) it says that "there was a problem downloading the ipod software for the ipod "ipod" . The requested source could not be found." You click OK and then you are at the start, and can continue on for days , going round and round!!
AHHH! have you ever read Zen and the Art of Motorcycle Maintanence? Where one could kill an item for the tinest thing....just like this one!
So, some where in there it is working, just not booting up? Do you think it may have taken a knock and needs the "card treatment" or is it something else?Could you please advise.
Ok , so I got a stage further. No idea why, but the pod now seems to want to load up on itunes. But It's there as an ipod, but not a definitive one just says ipod. It asks me to restore it and when i follow the promts (restore factory settings. The only option) it says that "there was a problem downloading the ipod software for the ipod "ipod" . The requested source could not be found." You click OK and then you are at the start, and can continue on for days , going round and round!!
AHHH! have you ever read Zen and the Art of Motorcycle Maintanence? Where one could kill an item for the tinest thing....just like this one!
So, some where in there it is working, just not booting up? Do you think it may have taken a knock and needs the "card treatment" or is it something else?Could you please advise.
You can't post conmments that contain an email address.
Hmm, I don't know if I know the solution, but I'll give it a shot:
Do the normal automatic way of
trying to find the driver then look in the hardware device list
(control panel) you should see you ipod listed under other devices with
a yellow triangle next to it. right click this line and select
properties. then click update device driver. then DON't do the
automatic find, instead click i will choose the device from a list.
Click on "storage device" and voila! VISTA now finds a USB mass storage
device and install it
It seemed that Vista wasn't looking for the drivers in the correct place. I just waited for the wizard to ask for the location of where the files are located, and typed in C:\WINDOWS\System32. Then the computer installed the drivers properly (detected and installed as ipod). Then another found new hardware popped up and i also pointed it to C:\WINDOWS\System32. This installed as generic volume. It seemed that Vista wasn't
looking for the drivers in the correct place. I just waited for the
wizard to ask for the location of where the files are located, and
typed in C:\WINDOWS\System32. Then the computer installed the drivers
properly (detected and installed as ipod). Then another found new
hardware popped up and i also pointed it to C:\WINDOWS\System32. This
installed as generic volume.
You can't post conmments that contain an email address.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator's name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage. Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
Hi helluva_07
If you have forgotten the code or put the wrong code in your ipod, you can unlock the Ipod by doing the following:
Connect your IPod to the primary computer you use it with (the first one Ipod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock Ipod using either (the code or connecting it to the computer you use to manage its songs). . . you can restore your ipod to factory settings using ipod Updater. Please note that this will erase all data on your ipod. Afterwards, you can add your music and data back to your ipod.
If you want to change the primary computer that your Ipod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your ipod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.
If you can't unlock your ipod and you don't have access to the primary computer, your only option is to restore the Ipod, which will erase all music and data. Please take time to rate me Bud
According to Apple, if you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize. Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data."
For this FREE answer, Please take time to rate me
According to Apple, if you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize. Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data."
For this FREE answer, Please rate me
Hi,
If you can’t remember the current combination, the only way to clear it and enter a new one is to restore the iPod nano software.
You can use iTunes to update or restore iPod software.
If you choose to restore, all data is erased from iPod nano, including songs, videos, files, contacts, photos, calendar information, and any other data. All iPod nano settings are restored to their original state.
Thank You
When you hook your iPod up, go to my computer and see if it shows as a drive. If so, Right Click on the drive and click "Format" Once this is done, Put the ipod in disk mode and connect it to itunes. Restore as before and see if you get results.
I suspect you may have been using a dock when it crashed, if so you may never get it back. Docks are very harsh on the ipod motherboards. especially the Nano gen 3 and the Ipod Video 5th gen.
How to restore iPod
(ARTICLE NUMBER HT1339)
Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.
Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.
The 4 possible restore options are:
Restore Option
1: Restore - Restores with same iPod Software version already on iPod.
Restore Option
2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option
3: Use Newest Version - Restores with the latest iPod Software available.
Restore Option
4: Restore and Update - Restores with the latest iPod Software available.
If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.
When this stage is completed,
iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display.
It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.
Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to
name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
You should try using a different USB cable as it's very possible the cable is damaged. If that's not the problem, the logic board is probably defective and you can either replace it if you're comfortable enough opening your iPod or sell the iPod listing the defects on eBay.
Ok , so I got a stage further. No idea why, but the pod now seems to want to load up on itunes. But It's there as an ipod, but not a definitive one just says ipod. It asks me to restore it and when i follow the promts (restore factory settings. The only option) it says that "there was a problem downloading the ipod software for the ipod "ipod" . The requested source could not be found."
You click OK and then you are at the start, and can continue on for days , going round and round!!
AHHH! have you ever read Zen and the Art of Motorcycle Maintanence? Where one could kill an item for the tinest thing....just like this one!
So, some where in there it is working, just not booting up? Do you think it may have taken a knock and needs the "card treatment" or is it something else?Could you please advise.
×