Caqn't remember where I sent it. It came from a electrolux repair number for the magic mill DLX 2000 and they told me to just send in the base. I can't find my receipt on where I sent it and have since changed phone numbers. the address is the same for me.....
I just found my old invoice where I had sent my DLX to be repaired a few years ago. (I had not put in enough moisture and it walked off the (rickety) table I had set it on...)
I need to send it back again and hence my search for the info. The gentleman I sent it to was Mordechai Roth at Magic Mill Corp in Monsey, NY (10952) This occurred back in 2000, I can't believe I saved the receipt...
Phone number is 914-368-2532 (If it's still good) I am calling tomorrow to see about sending mine in... Hope you find yours...
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I suspect you (speed) Control Plate Assembly has gone bad and needs to be
replaced. The good news
is that this can be fixed quite easily (OK, maybe with a little effort) by
yourself if you are a DITY type person, feel adventurous, and your mixer is not under warranty.However, before you start to disassemble your
mixer, be sure you have the Parts List manual on hand.If you're lacking one, you can download a PDF
version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
on Customer Care>Locate Manuals &
Guides> Enter the 6 character model number, in your case use K45SSW, and
select the file listed under Parts List
(1), K45SSWH0.pdf (341.41 KB).Check
to ensure it matches your mixer model. Turn
to pages 6 & 7, titled: Motor And Control Parts, which provides an exploded
view for the disassembly and reassembly of your mixer’s electrical components,
along with all the parts.Find Illus. No.
25, Control Plate Assembly, Part No. 240904-2, which is the part that needs to
be replaced. As
far as parts go, here are four potential vendors in no particular order:
RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com.Prices for the same part can vary widely
between vendors, so do your comparison shopping. Here
are some links to several excellent websites that detail the
disassembling/reassembly of a KA Mixer.
these three websites and their excellent pictures and descriptions and your
Parts List manual, you should now be able replace your Control Plate Assembly. Good luck and have
fun. I hope this helps. Howard, Burke,
If this solution has helped you, please rate it, thanks! - hslincoln
Hi Wayne. If you want to keep the mixer, you'll have to buy some earplugs. Newer Kitchenaid mixers are all that noisy. The best thing that I can say about them, is that they've got great paint jobs. If you do keep the mixer, other revelations may occur later when the plastic transmission housing fails and possibly ruins your mixer. These units are poorly manufactured in my opinion. I know because I've been through my own Kitchenaid mixer rebuild. I recommend that you return it and consider an Electrolux DLX. My own solution was to buy a used commercial Hobart mixer and rebuild it. I am once again a happy man!
if you r using it for dough use the roller and scraper it works much better. But if u want to use the dough hook the holes in the middle is where the knob and stick in the arm go into to hold the hook inplace and it also goes in the hole on the side near the scraper hope this helps
its possible that you got a lemon off the factory line or they forgot to put grease into the transmission case.is there a warranty on it?if so take it back.i work for hobart which sold kitchen aid some years ago,if that mixer is less than a year old as stated,take it back or verbally speak to a kitchen aid rep. and tell them your situation.i really belive you should be able to get a replacement as long as you havent overloaded the unit or caused damage.let me know.