When trying to print a document that is only black, using borderless printing it will not print black - prints green. if same document is printed in another format (non borderless printing any size) it will print correctly. I have all new cmyk inks installed. I am trying to print from AI or INdesign.

Print on special and custom-sized media
To print on special or custom-sized media (Windows)
1. Load the appropriate media. For more information, see Load media.
2. With a document open, click Print on the File menu, and then click Setup,
Properties, or Preferences.
3. Click the Paper/Features tab.
4. Select the media size from the Size is drop-down list.
To set a custom media size:
a. Click the Custom button.
b. Type a name for the new custom size.
c. In the Width and Height boxes, type the dimensions, and then click Save.
d. Click OK twice to close the properties or preferences dialog box. Open the
dialog box again.
e. Select the new custom size.
5. To select the media type:
a. Click More in the Type is drop-down list.
b. Click the desired media type, and then click OK.
6. Select the media source from the Source is drop-down list.
7. Change any other settings, and then click OK.
8. Print your document.
To print on special or custom-sized media (Mac OS)
1. Load the appropriate media. For more information, see Load media.
2. On the File menu, click Page Setup.
Chapter 2
28 Use the device
3. Verify that the correct printer is selected.
4. Select the media size.
5. To set a custom media size:
a. Click Manage Custom Sizes in the Paper Size pull-down menu.
b. Click New and type a name for the size in the Paper Size Name box.
c. In the Width and Height boxes, type the dimensions and set the margins, if
desired.
d. Click Done or OK, and then click Save.
6. On the File menu, click Page Setup, and then select the new custom size.
7. Click OK.
8. On the File menu, click Print.
9. Open the Paper Handling panel.
10. Under Destination Paper Size, click the Scale to fit paper size button, and then
select the customized paper size.
11. Change any other desired settings, and then click OK or Print.
Print borderless
Borderless printing lets you print to the edges of certain media types and a range of
standard media sizes.
NOTE: Open the file in a software application and assign the image size. Make
sure the size corresponds to the media size on which you are printing the image.
You can also gain access to this feature from the Printing Shortcuts tab. Open
the printer driver, select the Printing Shortcuts tab, and select the printing
shortcut for this print job drop-down list.
NOTE: Borderless printing is not supported on plain media.
To print a borderless document (Windows)
1. Load the appropriate media. For more information, see Load media.
2. Open the file that you want to print.
3. From the application, open the print driver:
a. Click File, and then click Print.
b. Click Properties or Setup.
4. Click the Paper/Quality tab.
5. Select the media size from the Size is drop-down list.
6. Select the Borderless Printing check box.
7. Select the media source from the Source is drop-down list.
8. Select the media type from the Type is drop-down list.
NOTE: Borderless printing is not supported on plain media.
Print borderless 29
9. If you are printing photos, select Best from the Print Quality drop-down list.
Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized
dpi* for optimum print quality.
*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting
might temporarily use a large amount of hard disk space (400 MB or more) and will
print more slowly.
10. Change any other print settings, and then click OK.
11. Print the document.
12. If you printed on photo media with a tear-off tab, remove the tab to make the
document completely borderless.
Change settings from an application for current jobs (Windows)
To change the settings
1. Open the document that you want to print.
2. On the File menu, click Print, and then click Setup, Properties, or Preferences.
(Specific options may vary depending on the application that you are using.)
3. Change the settings that you want, and then click OK, Print, or a similar command.
Change default settings for all future jobs (Windows)
To change the settings
1. Click Start, point to Settings, and then click Printers or Printers and Faxes.
- Or -
Click Start, click Control Panel, and then double-click Printers.
2. Right-click the printer icon, and then click Properties, Document Defaults, or
Printing Preferences.
3. Change the settings that you want, and then click OK.

NOTE: Borderless printing is not supported on plain media.
9. If you are printing photos, select Best from the Quality drop-down list.
Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized
dpi*.
*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting
might temporarily use a large amount of hard disk space (400 MB or more) and will
print more slowly.
10. Select the media source. If you are printing on thick or photo media, select the
manual feed option.
11. Change any other print settings, and then click Print.
12. If you printed on photo media with a tear-off tab, remove the tab to make the
document completely borderless

Please adjust paper size in printer properties.

I thought maybe you have the paper size set to Landscape rather than Portrait. If not, then you might look at:

http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp240#ServiceAndSupport

I did some searching on that site and it yielded the hlep below which may give you some help.


Issue: How do I set my printer so my printout fits the paper size I am using?
Solution: Use the recommended Print Area MP240

Printing Area To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins.
Recommended printing area (dark blue):
Canon recommends that you print within this area. ()
Printable area (light blue):
The area where it is possible to print. ()
However, printing in this area can affect the print quality or the paper feed precision.

Note
Borderless Printing
By selecting the Borderless Printing option, you can make prints with no margins.
When performing Borderless Printing, slight cropping may occur at the edges since the printed image is enlarged to fill the whole page.
For Borderless Printing, use the following paper.
- Glossy Photo Paper "Everyday Use" GP-501
- Photo Paper Glossy GP-502
- Photo Paper Plus Semi-Gloss SG-201
- Photo Paper Pro Platinum PT-101
- Photo Paper Plus Glossy II PP-201
-Photo Paper Pro II PR-201
- Matte Photo Paper MP-101
Performing Borderless Printing on any other type of paper may substantially reduce printing quality and/or result in printouts with altered color hues.
Borderless Printing on plain paper may result in printouts with reduced quality. Use them only for test printing. You can perform Borderless Printing on plain paper only when printing from your computer.
Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom edges of the paper or cause these parts to become smudged.
See A5, A4, B5, 4" x 6", 4" x 8", 5" x 7", 8" x 10", Wide.
See Letter, Legal.
See Envelopes.
A5, A4, B5, 4" x 6", 4" x 8", 5" x 7", 8" x 10", Wide
Size
Printable Area (width x height)
A5*
5.56 x 7.95 inches / 141.2 x 202.0 mm
A4
8.00 x 11.38 inches / 203.2 x 289.0 mm
B5*
6.90 x 9.80 inches / 175.2 x 249.0 mm
4" x 6" / 10 x 15 cm
3.73 x 5.69 inches / 94.8 x 144.4 mm
4" x 8" / 10 x 20 cm*
3.73 x 7.69 inches / 94.8 x 195.2 mm
5" x 7" / 13 x 18 cm*
4.73 x 6.69 inches / 120.2 x 169.8 mm
8" x 10" / 20 x 25 cm*
7.73 x 9.69 inches / 196.4 x 246.0 mm
Wide*
3.73 x 6.80 inches / 94.8 x 172.6 mm

* This page size can be used only when printing from your computer.
Recommended printing area
Printable area
Letter, Legal
Size
Printable Area (width x height)
Letter
8.00 x 10.69 inches / 203.2 x 271.4 mm
Legal*
8.00 x 13.69 inches / 203.2 x 347.6 mm

* This page size can be used only when printing from your computer.
Recommended printing area
Printable area

Envelopes
Size
Printable Area (width x height)
European DL*
4.06 x 7.12 inches / 103.2 x 180.8 mm
US Comm. Env. #10*
3.86 x 7.96 inches / 98.0 x 202.1 mm

* Envelopes can be used only when printing from your computer.

Recommended printing area

Hi Good day!! did you try to print other documents? if yes try to restart your print spooler Click Start- Setting- Control panel- administrative tools- services now you should be on services box find the "Print spooler" click Print spooler and then restart it by click stop and then start
reply to me for further assistant if my solution did not work thanks

Thank you for using FixYa

1. Open your application program.
   
   
2. Select Print from the File menu. A Print window appears.
   
   
3. Make sure EPSON Stylus CX9400Fax Series is selected.
   
   
4. Click the Preferences or Properties button. (If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.)
   
   A printer properties or preferences window appears.
   
   
   
   
5. Select the type of document you're printing for the Quality Option setting.
   
   
6. If you want to print borderless photos, click the Borderless checkbox.
   
   
7. Make sure you've selected the paper type and size you're using for the Type and Size settings in the Paper Options section.
   
   
8. Click the Advanced button. The Basic settings change to the Advanced settings.
   
   
   
   
9. Make sure the High Speed option is not selected in the Print Options section.
   
   
10. Make sure the Black Ink Only option is not selected in the Print Options section if you're printing a color or black and white photograph.
    
    
11. Select ICM in the Color Management section if you're trying to precisely match on-screen colors.

Print From Your Computer : Windows Printing Select Basic Options Click the Main tab on the top of the printer settings window to select your basic print options. 1. Select a Quality Option that matches your document or photo, and the print quality you want. Quality Option settings WebWorks_WriteArrow(WebWorksRootPath, "wwdd1032347", false); WebWorks_WriteDIVOpen("wwdd1032347", false); • Draft: for rough drafts with reduced quality • Text: for documents containing only text • Text & Image: for documents with text and images • Photo: for photos and graphics with good quality and print speed • Best Photo: for photos or graphics with high print quality WebWorks_WriteDIVClose(); 2. Select the paper Type setting that matches the paper you loaded. 3. Select the paper Size setting for the paper you loaded. Paper size settings WebWorks_WriteArrow(WebWorksRootPath, "wwdd1032380", false); WebWorks_WriteDIVOpen("wwdd1032380", false); You can load paper in these sizes and select the size in the printer software. (Wider papers are for use only when reducing large images with the Reduce/Enlarge Document option.) A User Defined option is also available so you can create a custom size. A4 (8.3 × 11.7 inches) A6 (4.1 × 5.8 inches) Letter (8.5 × 11 inches) Legal (8.5 × 14 inches) Half Letter (5.5 × 8.5 inches) 3.5 × 5 inches 4 × 6 inches 5 × 7 inches 8 × 10 inches 16:9 wide (4 × 7.11 inches) Envelope #10 (4 1/8 × 9 1/2 inches) WebWorks_WriteDIVClose(); 4. If you’re printing borderless photos, click the Borderless checkbox. For documents or photos with borders, select Borders. Note:
For borderless photos, make sure you loaded a compatible borderless paper size and type. 5. Choose Portrait or Landscape orientation for your document or photo. You can also: • Select Print Options Select Basic Options Click the Main tab on the top of the printer settings window to select your basic print options. Select graphics & text. USER'S MANUAL EPSON WEBSITE: http://files.support.epson.com/htmldocs/cx44__/cx44__ug/wwhelp/wwhimpl/js/html/wwhelp.htm

Also had ongoing problem of paper jams printing PDF files, but not when printing any other files. Solved both problems by uninstalling and reinstalling printer driver.

The paper size must be set to borderless in both the application (MS Word) and the printer driver. To set borderless printing in the application, follow the steps below.

1. Click File , then Page Setup .
2. In the Page Setup dialog box, click the Paper tab.
3. Under Paper Size, select the appropriate borderless paper size.

To select borderless printing in the printer driver, follow the steps below.

1. In the application, click File , and then click Print .
2. In the Print dialog box, click Properties , and then click the Paper/Quality tab.
3. Select the appropriate borderless paper size.

HINWEIS: Under Paper Type, you cannot choose plain paper and print borderless. Choose photo or brochure paper instead.

Do this, press and hold the "Stop" button on the printer for 10 seconds that should clear the fault set by the empty ink cartridge.

YOU ****~~ ahahaha