Fax in memory

The in use alarm appears to be related to fax reception and printing. There are some options below that you could try:-
Memory Reception If the machine receives a fax under one of the following conditions, it will not be able to print the received fax and will store it in its memory. The In Use/Memory lamp is lit and Received in memory is displayed on the LCD. When the problem is resolved as described, the fax stored in memory is printed automatically.

• Ink has run out: Replace the FINE Cartridge.
  Routine Maintenance
  Note
  
  • You can set the machine to forcibly print a received fax even if the ink has run out.
    However, part or all of the fax may not be printed since the ink has run out.
    Also, the contents of the fax will not be stored in memory.
    If the ink has already run out, we recommend that OFF be selected for Auto print in FAX user settings to store the received fax in memory and print the fax manually after replacing the FINE Cartridge. After you replace the FINE Cartridge and select ON for Auto print, the fax stored in memory will be printed automatically.
• Paper has run out: Load the paper and press the OK button.
• A different size of paper from that specified by Page size is loaded:
  Load the same size of paper as that specified by Page size, then press the OK button.
• Page size is set to other than A4, 8.5"x11"(LTR), or Legal (or 8.5"x14"):
  Set Page size to A4, 8.5"x11"(LTR), or Legal (or 8.5"x14").
• Media type is set to other than Plain paper:
  Set Media type to Plain paper.
• You pressed the Stop button to cancel printing of a fax:
  Press the FAX button
  

Alternatively turn the printer off, open the devices and printers section of Control Panel, right click on your printer and select "see what's printing" and left click on this. A window will pop up which may or may not contain a list of documents. If it does these must be cancelled (Menu - Printer - Cancel all documents). Once all documents have gone from the list turn the printer on and try to print.
Other than the above suggestions I would need to know more about your OS and exact problem. Hope this helps.

It may be too late to print the faxes if your printer was unplugged. But you can try:

reprint the faxes in memory

Your HP OfficeJet can store a limited number of fax pages in its memory, with

the number of pages depending on the model you purchased. When your

HP OfficeJet runs out of memory to store faxes, it will not receive any more fax

calls until the stored faxes are printed.

Reprint Faxes in Memory enables you to reprint a fax stored in memory. For

example, if your print cartridge runs out of ink or paper becomes jammed when

printing a fax. This option prints all faxes in memory; press Cancel to stop

printing faxes you do not need.

1 Press Menu.

2 Press 2, then press 3.

This selects the Fax Functions menu, then selects the Reprint Faxes in
Memory option. The faxes are printed from memory.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

1. Issue: How do I print a document stored in memory?
   Solution: Print the received fax from memory - MX310
   Memory Reference Print faxes received from memory when ink is low or paper has run out or paper has jammed. It may be necessary to press to clear the error then attempt to print the fax from memory.
   1. Press , then press . [FAX SETTINGS] will appear at the top row.
      
      
   2. Use to select [MEMORY REFERENCE].
      
      
   3. Press .
      
      
   4. Use to select [PRINT DOCUMENT] or [DELETE DOCUMENT].
      
      If you select [PRINT DOCUMENT]:
      
      1. Press .
         
      2. Use to select the transaction number (TX/RX NO.) of the document you want to print, or enter the number using the numeric buttons. If you are unsure of the transaction number, print the MEMORY LIST
         Press .
         
      3. Use[ ] to select to print the first page only, or use [ ] to select to print all pages of the document. (Received faxes begin at 5001. Faxes waiting to be transmitted start at 0001.)
         
      4. Press .
         
      5. To print another document, return to step 4b, or to finish printing, go to step 5.
         
         If you select [DELETE DOCUMENT]:
         
      6. Press .
         
      7. Use to select the transaction number (TX/RX NO.) of the document you want to delete, or enter the number using the numeric buttons.
         
      8. Press .
         
      9. Use [ ] to select to delete document, or use [ ] to select not to delete the document.
         
      10. Press . To delete another document, return to step 4g, or to finish deleting, go to step 5.
          
          
   1. Press .
      

MEMORY IS FULL / SEE MANUAL (alternating messages)
The memory is full. You may have too many messages recorded in the answering machine. To erase messages, see below. This may occur during fax reception if too much data is received before the pages can be printed out. If faxes have been received to memory because printing is not possible (an additional message will indicate the problem), resolve the problem so that printing can continue (see Substitute Reception to Memory on page 66). If you are attempting to transmit from memory, see If the memory becomes full on page 57. If you are copying, see If MEMORY IS FULL appears on page 67.

Erasing received messages:
It is important to erase received messages after you listen to them to ensure
that the memory does not become full.
? Erasing all messages: To erase all messages, press FUNCTION, DELETE, and then START/MEMORY.
? Erasing a single message: To erase a single message, press DELETE while the message is being played.


If the memory becomes full while the document is being scanned, MEMORY
IS FULL and SEE MANUAL will alternately appear in the display.
? Press START / MEMORY if you want to transmit the pages which have been stored up to that point in memory. The remaining pages will be ejected from the feeder. After transmission, the memory will be cleared and you can transmit the remaining pages. You will also need to transmit the page which was being scanned when the memory filled up.
? Press STOP if you want to cancel the entire transmission.

Review page 65 in your manual. Changing the "Advanced Fax Operations:"

If received faxes are left in your machine's
memory when you change the Advanced Fax
Operations, the LCD will ask you one of the
following questions:

Erase All Fax?
Yes - Press 1
No - Press 2

Print All Fax?
Yes - Press 1
No - Press 2

• If you press 1, faxes in the memory will
be erased or printed before the setting
changes. If a backup copy has already
been printed it will not be printed again.
• If you press 2, faxes in the memory will
not be erased or printed and the setting
will be unchanged.

If your Canon MX-310 has been set up to print faxes as they are received, then what is actually in memory is a "received fax report". If you select a particular fax in this report, it will print the first page of the fax to remind you of the content.

Your Canon MX-310 will store fax documents in memory if:

• Ink is low or has run out
• The paper size and type is not set correctly
• Paper has run out
• The Output Tray is closed

I found the manuel on line and found out how to print the faxes in memory to release the memory. So next time a big fax comes thru I will try to print and release faxes from memory.

Do the following:

1. Make sure that the memory does not have any faxes in it waiting to be sent if so send them.
2. Make sure that the memory does not contain any received faxes still waiting to be printed if so print them.
3. Use the HP ToolboxFX Fax tab to perform fax tasks from the computer. The Fax tab contains links to the following main pages:
● Fax Tasks. Perform such tasks as sending a fax or clearing the fax memory.
● Fax Data Properties. Manage the space used to store faxes on a computer. These settings apply only if you have chosen to send or receive faxes remotely from the computer.

Enhanced I/O
The enhanced I/O (EIO) feature allows all-in-one memory to be used for storing data received from the
host computer. When EIO is enabled, more data can be sent to the all-in-one in shorter amounts of time
so that the user can return to the software program more quickly. The

EIO feature has the followingoptions:
● Auto. The all-in-one uses EIO memory allocation to increase the speed of data transfer from the host computer to the all-in-one, if necessary. The default setting is Auto.
● Off. The minimum amount of all-in-one memory is used to store data that is sent from the host computer.
● Page Protect. The formatter creates the entire page image in page-buffer memory before physically moving the media through the all-in-one. This process ensures that the entire page is printed.

it may be the memory, try switching to direct printing instead of going into memory, if it prints you should change the memory.

try this make sure that receive reduction is switched on. You could load the paper tray up and just let it print as may have been a communication problem from RTI memory. Being Richo machine you should be able to reset the memory but this will get rid of all your stored numbers. But it will reset the machine so if you have a corrupted memory issue this will get rid of it.


Hope this helps you
Thanks J