Hi, ehabnwr;
Firstly, please follow the steps below:
1. Click the start menu
2. Click control panel
3. Click Network and Internet
4. Click Network and Sharing Center
and there you can see the status of your internet connection and if you see there X red color that means you have no internet connection. Troubleshoot first so you will know the problem behind your connection.
5. Click Troubleshoot problems and wait for seconds to response, the problems will displayed after a seconds then that is the time to fix your connection.
It matters on your IP address or your Lan connections most of the time. Give me feedback so i can assist you.
God Bless.
Angel LIbres
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