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Paper wont load in tray cannot extend paper tray won't load letter size

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Anonymous

SOURCE: won't recognize legal size paper

I have a Brother MFC-8840Dn (full legal-size flatbed as well as document feeder). I use Windows XP Pro and a USB connection. I'm not sure my fix works with other Brother models or different Windows operating systems, but it's a way to start troubleshooting at least.

I've always been able to print legal-sized pages from word processing or spreadsheet programs and receive legal-sized faxes. But I never could make legal-sized photocopies or PDF scans. The image was always cut off at Letter size. The fix is a Brother Utility set-up setting:

*** Go to Start / All Programs / Brother / MFL-Pro Suite MFC 8840Dn / Scanner Utility. (This link may also be called something like Scanner Settings.)
*** At the "Maximum Scanning Size", select "Legal" instead of "Letter/A4".
*** Click OK and restart your PC for the new setting to take effect.

It's like magic -- I can now scan a full legal-sized PDF, whether on the flatbed or through the ADF. I also tried a compressed TIFF scan and it came out fine.

**** Make sure your software and/or Brother Control Center scanning configurations are set to Legal if that's what you want for the particular image scan. The Brother Utility setting simply enables the option of choosing the larger legal-sized paper, which then allows the full legal-sized image scan, You always have to set your software to make that choice, just as you would to make and print smaller images on Letter, A4, envelopes, etc. (NOTE: I always start scans through software on my PC, like Adobe Acrobat or PaperPort, and the Utility Setting fix is working fine. However, I just tried pressing the SCAN button on the front panel of the MFC itself with a legal-sized document on the flatbed and through the document feeder. I still got Letter-sized image scans. So, there must be another setting somewhere for starting scans directly from the MFC that I'll locate later.)

I was about to buy a different brand of scanner because of the frustration with legal-sized images. It's like having a new scanner now :) I hope this Utility Setting info helps you troubleshoot your legal-sized image problem.

Posted on Jan 07, 2009

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bendarden

Ben Darden

  • 984 Answers

SOURCE: My Brother HL-2070N printer won't print Web page

In January 2011 Brother update its drivers for your printer due to a compatibility problem. You haven't advised what operating system you're using but you apparently need to update your drivers.

If you are running Windows 7, you will have to update the drivers either from Microsoft Update or Brother. Click on this link for Brother.

If you are running Windows XP, CLICK HERE

Posted on Apr 23, 2012

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HP OfficeJet Pro 8600 tray can't be inserted all the way. Stops with 3 inches of tray sticking out.


  1. Grasp the handle on the front of the input tray, and then pull the tray towards you to open it.
    Figure 1: Pull out the input tray

  2. Slide the paper width guides out as far as possible.
  3. Remove all paper from the paper tray.
  4. Inspect and remove any foam or tape packaging materials in the paper tray.
  5. Insert a stack of unused, plain white paper (with the print-side down) in the center of the tray.

    Figure 2: Load paper into the tray


    CAUTION: Do not load any paper above the solid red lines on the sides of the tray. Do not use torn, wrinkled, perforated, wet, or folded paper. Make sure to remove all paper clips and staples before loading the paper. Figure 3: Stack label height

  6. Slide the paper guides in so that they rest against the edges of the paper, and then insert the tray into the product and push it forward until it clicks into place.

    Figure 4: Slide the paper guides in and reinsert the tray into the product

  7. Pull out the tray extender on the output tray.

    Figure 5: Pull out the tray extender on the output tray


Step two: Load paper in optional Tray 2

Tray 2 is an optional accessory. Follow these steps to load paper in Tray 2.
NOTE: Tray 2 supports only plain letter or A4 paper.

  1. Grasp the underside of the tray, and then pull out the tray from the bottom of the printer.
    Figure 6: Pull out the tray from the bottom of the printer

  2. Slide the paper width guides out as far as possible.
  3. Load a stack of unused, plain white paper (print-side down) in the center of the tray. Make sure that the stack of paper aligns with the engraved lines in the tray.

    NOTE: Load Tray 2 with only U.S. Letter or A4 plain white paper.
  4. Slide the paper guides in so that they rest against the edges of the paper.
  5. Carefully reinsert the tray into the printer, and then push the tray forward to close it.

    Figure 7: Reinsert the tray into the printer

  6. Pull out the tray extender on the output tray.

    Figure 8: Pull out the tray extender

Load specialty paper Follow these steps to load specialty paper such as card stock, envelopes, photo paper, or labels.
Before you proceed, verify that your printer supports the specialty paper on which you are attempting to print by viewing the product specifications . If the size, type, or weight of the paper is not available, the printer does not support printing it. Also note the tray loading capacity for the type of paper on which you are attempting to print.

Sep 27, 2013 | HP Officejet Pro 8600

1 Answer

Hello, I have a question about the HP 1312 all in one printer. Does it print on legal size paper and where do I load the legal size?


Yes, it can print on legal size paper. Do the following:
Lower the paper tray, and if necessary, slide the paper-width guide to the outermost position.
Fold out the paper-tray extender to catch paper as it exits the device.
Tip: For best results when loading legal-size paper, fold in the paper-tray extender before loading the paper to avoid a paper jam.

May 13, 2011 | HP Office Equipment & Supplies

1 Answer

Load MP Feeder Letter


This is telling you to load Letter sized paper into the multipurpose feeder. Take the paper that is in the tray out and place in the correct Letter sized (8.5"x11") paper into the tray

Mar 08, 2011 | Lexmark Optra M410 Laser Printer

1 Answer

WHEN PRINTING - THE PRINTER SAYS TRAY 1 LOAD PLAIN PAPER, USE PLAIN EXEC INSTEAD? THE PRINTER IS LOADED WITH 8 1/2 X 11 LETTER SIZE PAPER.


You have the settinigs on the printer wrong. There are two things you need to do:
1. Open the tray and check that the paper guides are set to 8.5 x 11 (letter). There are both length and width guides in the paper tray, and EXEC size is quite a bit off from letter-it is more than 0.5 inch narrower than letter. It is also shorter than letter.
2. On the printer, use the settings button to navigate to the paper size. (The exact wording may vary; it's been a while since I worked on a 4050. It may be under print settings.) Once you find the paper size menu, configure tray 2-yes, I'm sure-to use letter size, any type. By the way, on HP lasers, tray 1 is the fold down tray on the front, tray 2 is the tray that will hold 500 sheets of paper and is the "drawer" that you load. Don't ask me why they use that numbering system.

Feb 11, 2010 | HP LaserJet 4050 Printer

1 Answer

I dont get prints when I give print command but when I use the


What does it say in the display?..load paper plain letter....load MP feeder? I think the problem is the following. On the menu right arrow over to the paper menu. Hit select...it then gives you sub menus...paper type...paper size. Go to paper size...specify the tray your using...most likely tray one. Hit select and see what size paper its set on. I'm assuming your trying to print on letter size. If it says something else like legal...executive..A4...change it in the menu to letter. If it changes to letter hit select to save the setting. Now if it won't change in the menu pull open the paper tray. The back paper guide is real sensitive on these machines. You have to make sure the geen/blue tab on the back is set exactly into the letter size slot on the tray. That slot will be slightly bigger than the rest of the teeth you see on the bottom of the tray. If you have it set right then there should only be the 2 bottom tabs extending on the outside left side of the tray. Those tell the printer what size paper is in the tray. If theres 3 sticking out...you still don't have it set right for letter size. Okay..the last thing. Something that goes bad on those machines is the tray card. Its where those 2 tabs on the side of the machine I mentioned interface with the printer. They can go bad. You can either replace that card..or trick it. To trick it go back to the paper menu...paper size tray 1. Open the tray...and close it again. The setting on the screen will change to another size...do that again or until it changes to letter size. The leave it alone. You may have to do that everytime you add paper an reinsert the draw unless you replace that card. Hope this helps!

Mar 24, 2009 | Lexmark Optra S 1855 Laser Printer

2 Answers

Lexmark t642 load mp feeder with letter


The reason that your printer is asking you to load paper into the MPF is that it doesn't think it has that size paper in tray 1 or 2. Make sure that the green paper guide in the paper tray that you want to print from is latched in the correct position. This guide tells the printer what size paper is in the tray. If you have it even slightly out of position you'll get this message.

Mar 11, 2009 | Lexmark T642 Laser Printer

1 Answer

Paper size setting


Change the marketing area from EU to US in Service mode.

Sep 02, 2017 | Konica Minolta bizhub 350 All-In-One Laser...

2 Answers

Will not print


This usually happens when the paper tray is set to the incorrect paper size.
This printer determines what size paper is installed in it by the little "fingers" on the left side of the tray. When you adjust the paper tray, it determines how those fingers are positioned, and therefore, how the switch reads the paper size.

If the tray setting is off, even by one little click, then the machine may read the paper size as other then letter. If this happens, you send a letter size job to the printer, and it doesnt think it has letter size paper, it will tell you to put letter paper in the MPF feeder.

If the tray is definately set to letter, but the machine still thinks it does not have letter, then the tray or the switch that reads the tray is defective, but 99% of the time it is just the tray is not set correctly.

The MPF door can be open or closed 100% of the time with NO EFFECT on how the printer works.

Oct 10, 2008 | Dell W5300N Laser Printer

1 Answer

Tray output


You should configure TRAY 1 as Legal only.
and Tray 2 as plain letter.

Specially when you specify from what tray/paper type to print.

This can be easily configured from the Printer Properties within the Printers and Faxes section of the Control Panel.

Good luck!

Jan 26, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Keep getting "11 load letter in tray 1" message


Are the print jobs being sent to printer all the same page size?

Are they all print jobs sent letter page size and your printers cassettes are set for A4 or something?

Your printer is asking for letter size paper, because any paper it has is not set to letter  and document that it is trying to print has been sent as that size.

Check what options you have on print driver on pc as far as Tray defaults, paper type and size settings

Check printer settings via its keypad as to tray defaults, paper size set for each tray and paper type, some printers have paper size switchs on their trays too.

Oct 26, 2007 | IBM Network Printer 12 Laser

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