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Dell PowerEdge 6300 Server Hangs after A13 Bios Upgrade

Unfortunately we just installed a required A13 BIOS upgrade while online with DELL Support.

We were at BIOS A11 running WIN2000TS and are preparing to go to WIN2003 so we flashed the BIOS and end up hanging after the POST

Just after the firmware check and print to screen;

Hot Plug PCI v 1.18

Not sure if we can find someone who found away around the hang but we had an instance where hitting F2 allow us into the BIOS once. Unfortunately we did not have a Floppy in the FDD with a rollback BIOS on it so we missed the chance. No such luck at F2 since...


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I know this sounds simple but did you reset the BIOS by jumping it after pulling out the motherboard battery?

Posted on Dec 10, 2007

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When a BIOS is flashed it frequently resets all of the settings to default.

Go into BIOS settings and make sure that the proper boot device is selected.

I hope this helps.

Posted on Jul 30, 2009

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Location of bios chip on dell Inspiron 1764


The BIOS chip is soldered onto the motherboard. It is about a 1/2" square chip. The below link is the Dell Inspiron 1764 Service Manual from Dell for the Inspiron 1764. It is in PDF format (Adobe Reader online file, and downloadable).

http://downloads.dell.com/Manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-1764_service%20manual_en-us.pdf

Opens in Adobe Reader so make sure you have the program already installed, or download and install Adobe Reader from www.adobe.com first.

Once the Service manual is opened. Go to the: System board section. Then scroll down to Replacing the Coin-Cell Battery Click on the link...That is the BIOS chip battery. The actual BIOS chip is not a removable chip on that particular motherboard, but a soldered in place chip located on the opposite side (surface of the motherboard) right near that coin-cell battery location. That chip may be reflashed w/ the latest BIOS by downloading the latest BIOS.bin file avail. from DELL at the following Drivers link.
http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-1764/research
Choose Drivers and Downloads from the left>Choose the installed OS Version first>Then choose BIOS from the list. The following choices are there; (only 1 version of OS avail. without the actual Service Tag # appears; Win 7 (64 bit OS)).

Windows 7 64 Bit>Latest BIOS file version is A13 (Released 06 Apr 2011) If that matches your OS (Go to Start>Control Panel>System>General Tab and look for Windows 7 and 64 bit as the type of OS installed, you can also download Belarc Advisor from www.belarc.com and install and run it, allow the hardware and software inventory to load (print out the inventory) if possible, on the right near the top the System board info and currently installed BIOS info will show on the inventory along w/ everything else about that current laptop setup), if so, and Win 7 64 bit shows and the BIOS version is anything less than A13 (a smaller # like A6 or A11...then you need to update the BIOS to the A13 flash), is listed, go download from dell the A13 file, and install to flash the BIOS to the A13 latest BIOS version released. Then delete that downloaded file. You only need to flash it once.

Or go to:
www.dell.com Choose Support>Look on the bottom of the laptop for Service Tag: Number or Tag: and enter the # printed there usually a short combo of letters and #'s. Or you can have it scan for the tag # by installing the provided program. Then once you are at the Inspiron 1764 location>Enter your Operating System Version or flavor installed>Choose Drivers. In the Drivers section choose BIOS, and look for the highest BIOS Version Number and latest file date created.

IF THE MOTHERBOARD will not boot to the BIOS setup Screen (Motherboard BIOS is BRICKED or DOORSTOPPED=Corrupted BIOS, usually caused by incorrect flashing w/ the wrong file, or an inturrupted flashing...Though, sometimes just a dead motherboard BIOS coin-battery type battery replacement, and re-flashing with the latest file will cure the issue though).

And should a new preprogrammed BIOS chip be required to UNBRICK THE MOBO, for the Inspiron 1764. One can be purchased on ebay at the following link, but should only be installed by a VERY qualified technician. (Notice it says on their pic....New chip to be soldered on board). That takes skill to properly handle, desolder and resolder the chip properly. DELL and others can also reflash bricked BIOS CHIPS. Chips that were flashed incorrectly turning the motherboard into the dreaded doorstop.

But if the BIOS setup is reachable (the computer will start and boot to at least the BIOS Setup screen...Usually F2 or F10 or Delete keys. Just watch the screen on boot up, choose the BIOS Setup or Setup key combo listed). If so, (you can get to Setup, then the BIOS Chip is not bricked, corrupted, damaged, or doostopped), In that case, just go download the latest BIOS Version .bin file from the above Dell Drivers Link for your OS version, and go into Windows and double click the file w/ the power adapter plugged in and all other programs closed...follow the instructions, and do not interrupt the BIOS Flashing process (very IMPORTANT!) The computer will simply restart after the BIOS flashing is completed...You may have to go back to setup after it restarts and load default settings if it does not load Windows after the flash, then restart again.

http://www.ebay.com/itm/BIOS-CHIP-DELL-INSPIRON-1764-/400663668014?pt=US_Motherboard_Components&hash=item5d496a652e#ht_928wt_1182

Good Luck!

Sep 29, 2014 | Computers & Internet

1 Answer

How to upgrade RAM in a Dell-optiplex gx150 from 512mb to 1gb ?


After installing the new boards restart your computer and it should recognise the new boards and install the drivers for them. They'll have to come from the internet most likely.

Apr 27, 2014 | Dell OptiPlex GX150 PC Desktop

1 Answer

Dell precision 530 bios ssd


This is a little bit long shot, but check also if there is an updated firmware for the SSD (you will need access to another machine in order to upgrade it). I will look up if I find either a bios for the Dell that is working or another solution

Mar 23, 2014 | Computers & Internet

1 Answer

My dell E6400 laptop works for a while then it crashes and then restart again. What could be the problem?


Unfortunately you are not alone on this matter. Most of what I am finding for the problem is software related. The general consensus is that the E6400 with Win XP has some big issues. Remove all of the pre-installed dell software, especially Dell Control Point, this is typically the cause of repeated bluescreens and frequent drops in Wifi and WLAN connectivity.

If that doesn't salve it you will have to get more technical. You need to be sure that the BIOS SATA Operations setting needs are changed from IRRT to AHCI because IRRT is supported in Windows 7 but not Windows XP.
Also check to see if the CD Drive is being recognized. If not check to see what version of BIOS, audio and video drivers are installed on the laptop. As of May 2010 - the latest versions for Windows XP Professional SP3 32-bit operating systems were as follows:

1. BIOS - A20 (E6400A20.EXE)
2. IDT Audio - 5.10.0.6274, A11 (R267815.exe)
3. Intel Video - 6.14.10.5029, A07 (A07_R212481.exe)

Dell reported they have had many cases with lockups and freezing on E6400's and the majority of the cases were resolved with updating the Intel Controller driver. Also, updating to the latest bios would be prudent if not done already. The system would need to be running either AHCI or IRRT Sata Operation in the bios to install this update though.

Go to http://www.intel.com/p/en_US/support/detect?iid=dc_iduu and click on the "Check your system for updates" button.

The other drivers you should be able to get from the dell website http://www.dell.com/support/troubleshooting/us/en/19/Product/latitude-e6400?~srd=true&sk=e6400&scat=sup

Oct 24, 2013 | Dell Computers & Internet

1 Answer

Bios revision a11


What other information is shown? Does it gets stuck at the BIOS logo?

Jun 13, 2013 | Dell Computers & Internet

2 Answers

I try to upgrade bios in a dell mini 1018 ...and now dont start nothing ..only black screen


If the bios upgrade was not the correct version, came from a source other than dell or is corrupt speak to dell. There may be a way of resuing the motherboard.
Hope that helps.

Feb 28, 2011 | Dell Mini 1018 Notebook

1 Answer

I updated my bios , during that the sys froze up and i had to reset the laptop. after reset it shows only blank screen and it wont boot.


on rare occasion, you can download a bios upgrade bootable image.

This can be made into a disc or floppy, and run on boot.

Once the disc or floppy is run, it will begin the process of re-installing the bios.

As of right now, you have a partially upgraded bios, which means you really have no bios.

Your computer will not run because your motherboard is having a major identity crisis.

unfortunately this is not an easy fix, and may require the assistance of the laptop manufacturer.

Feb 23, 2011 | Computers & Internet

1 Answer

I have an old Dell latitude C800 laptop. I recently purachased a 120gb HR to replace the 40 gb that crashed and no longer works. I placed the connector on the new drive and placed into the laptop. When I...


Upgrade the BIOS regardless, and yes check if by A23 release the hard drive you are trying to install will be supported.

You are several BIOS versions behind.

A21 15 Jul 20029:51:18 AM
A20 07 May 200211:39:04 AM
A19 25 Feb 20027:34:51 PM
A18 15 Jan 200212:19:46 PM
A17 25 Sep 200110:00:47 AM
A16 31 Aug 20013:28:37 PM
A13 01 Aug 200111:05:34 AM
A10 06 Jul 20013:37:24 PM
A12 06 Jul 20013:37:24 PM

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1 Answer

Hi! I have a Dell Optiplex 755 and need to upgrade the current BIOS of A11 to A17. I run the file and it prompts to a password which is unusual for BIOS upgrade. I checked the BIOS setup and it prompts...


the optiplex 775 comes in three models...standard tower, mini tower and mirco tower.

the user manual can be found here:

http://support.dell.com/support/edocs/systems/op755/en/index.htm

find the section in the manual that shows you the components on the motherboard. (I browsed it quickly and found one diagram on page 95) Look for the "password reset jumper". this will reset the BIOS password if any has been entered.

if you cannot find the password reset jumper, the other option is to carefully remove the coin cell battery for about 10 seconds or more while your PC is turned off and unpluged. In doing this you will have to re-enter your bios and reset your time and date information so it is a last resort option.

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1 Answer

DELL OPTIPLEX GX150 Upgrade to Intel Pentium 4


Upgrading to a PIII to a PIV usually requires a new motherboard. Especially with that kind of speed you want to go to. The processor uses a different socket set and requires a different motherboard to absorb twice as much heat as you are putting out of the computer right now (the faster the processor, the more heat is released). Power supply should be around 400 watts as well because you will be needing a different cooling system as well.

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