Since you felt the need to ask this question, you are obviously not qualified for this level of repair. Take it to your local vac repair shop. If you have had your machine for less than 1 year it is still under warranty. If it is over 1 year old it is probably not worth fixing. New Hoovers are designed to last only one year and toss them ( as are most all bagless vacs for that matter ).
SOURCE: Automatic Cord Rewinder is not rewinding anymore
I had the same problem - the power cord for my Hoover Elite Upright (U5507900) was stuck a few inches out and wouldn't go any further. But when I unscrewed the rewinding mechanism, the cord had clearly gotten twisted and partly buried under itself so after some work I was able to free it. Now it seems to be working fine, at least for the moment. Note that I had to use small screwdrivers to unscrew the cord rewinding compartment, like the kind of screwdrivers you use for computer repair.
HTH!
SOURCE: How to replace the auto rewind button on Hoover canister vacuum.
116-...... usually indicates a Sears/ Kenmore model vac Please clarify
SOURCE: Hoover UH70120 WindTunnel TSeries problems with
You will probably have to replace the cord winding mechanism. I have never had any luck trying to repair one. Cord retracters are great when they work but it seems like they always go bad before too long. On many units you can't even replace the cord if you get a bad spot in it, you have to buy a new cord reel which can get expensive.
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