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Black wire is ground, Red with 5a fuse is hot. Green/black is L Ground BTL, Grey /black is right ground BTL, the RCAs are left and right low level inputs. Then there is the 5 pin connector. It has a red wire for +12v, two black wires for input grounds, a green wire for left Hi input and a gray wire for right high input. If you install using traditional common ground high level, then you don't used the two BTL wires. Just connect the wires from your 5 pin connctor. If you use the low level RCAs for inputs, then you only need to connect the red and black from your 5 pin connector.(Plus the main red and black) Make sure the switched on the bottom of your EQ are set correctly. COM for common ground and LOW for RCA input or High for Green/Gray wire input. If you are using a floating ground the select BTL and connect the two BTL wires to the floating grounds of your stereo. There is also a line input adjuster so you can adjust your input sensitivity to match your reciever. I have the owners manual if you have any other questions.
I wouldn't cross wires or leave one disconnected. Can you solder the wires back on the the control knob? Did you feel the subwoofer cone to see if it's working at all? I would guess the wire you didn't connect, is the subwoofer wire. Try putting it back to original cofiguration and solder the wires in place.
Usually an 800 watt peak sub would be a 400 watt rms. Hmmmm. Anyway, just bridge the amp (1x 380) nd keep the gain up enough to stay clean. Watch the sub and turn up gain until it starts to distort, then back it down a hair. Do this with the CD players volume up 2/3 to 3/4 volume with the BASS and treble at zero (bass better at minus 4 or so if you are a bass head! Hope thishelps.
kicker subs arnt ment to hit the lowest bass, unless you go spend a **** load of money, im talking 3000 wat amp, ant some 15' or bigger subs. the most commen kickers are 12' subs, so im asuming you have 12' subs, if not, this (said lightly) should work. try turning the bass boost screw on the amp to the middle of its turning range. this will offer the greatest balance between high and low bass. if you want more low bass, turn it past half. if you want more high bass, turn it down. i have mine set to mid range, but i also recently purchased 2 18' kickers. with every new set of subs, you should spend at least 15 min tuning the amp to get the best performance. every sub is different. hope this helps, good luck.