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George Maier Posted on Jun 25, 2014
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My external hard drive is not recognized due to previous failure. The USB cable came unplugged before I could Safely remove it

My computer does not recognize the Seagate external drive due to "previous malfunction" when the USB cable became unplugged before I could safely remove it

1 Answer

Mike M

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  • Seagate Master 3,349 Answers
  • Posted on Feb 21, 2015
 Mike M
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Joined: Oct 29, 2007
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Plug it into a different USB port.

5 Related Answers

Anonymous

  • 17 Answers
  • Posted on Oct 07, 2007

SOURCE: External hard drive

Try these steps: - Right-click on "My Computer" - Click "Manage" - Click on the "Disk Management" icon in the left column (Under the "Storage" category" - If your disk appears on the right-hand side, then try to right-click on it and create a partition. The issue may just be that, since the disk is not partitioned/formatted, a drive letter has not been assigned, which would cause it to not show up in the "My Computer" list Good luck!

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Pedro

  • 233 Answers
  • Posted on Jan 09, 2008

SOURCE: Can't access my lacie external hard drive

I would first plug it in to a different PC, this will tell you if the problem is the Lacie or Windows Vista.
if it works on a different PC then remove it from Device manager or go to the Lacie website for Vista updates.

If it does not work on a different PC then there are 3 possibilities
1. the drive got cleared data lost
2. the enclosure is bad (I would bet on this)
3. the drive is bad

purchase a USB enclosure, remove the drive and install it in the new enclosure plug in and test.

Hope this helps
thanks for rating

Anonymous

  • 63 Answers
  • Posted on May 30, 2009

SOURCE: seagate external hard drive problem

I have the same problem with a 500GB HD by the same maker. Fortunately mine started throwing "delayed write failed" errors regarding the MFT. I had enough time to save my data. Your event log should say something to point you in the right direction. Make sure your pc is up to date with the latest service pack too and start looking for a new External HD. Tiger Direct has great deals. I got a 1TB for about $120 Good Luck!

Anonymous

  • 6831 Answers
  • Posted on Dec 26, 2009

SOURCE: Can I leave my Seagate expansion external hard plugged in

Hello

Yes, you can leave the device plugged in, you do not need to unplug it if you turn off the computer, do remember to safely remove when you plug it out though.

Kind regards
Andrea

Anonymous

  • 6831 Answers
  • Posted on Sep 29, 2010

SOURCE: SimpleTech 320 GB hard drive not recognized by PC

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

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Connect the external hard drive to your computer using a usb cable. Then go to 'my computer' on your pc, click it, you would see your external hard drive. Open it. Go to the location of your favourites on the hard drive. Right click on it. Select 'send to', then select 'my documents' to send it to your documents.
To unplug your hard drive, dont just pull it out. Go to the bottom right corner of your pc. Click on the notification icon. Hover the mouse pointer over each one of them till you see the one labelled 'safely remove external device'. Click on it, then click on your hard drive name. When you see displayed 'you can now safely remove external device', then unplug your cable from the pc and the drive. To access what you transfered to your pc from the hard drive, go to 'my documents'.

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I have the Lacie Minidisk Ethernet 500 GB that contains all my house PC backup. I both an USB Minidisk Lacie (1 GB) in order to use MySafe feature but it never worked.

Hello Elio,

Use MySafe to back up the files stored on the Ethernet Disk mini Home to an attached USB storage device. This way, if files on the Ethernet Disk mini are damaged or accidentally deleted, you can restore them to their original locations.
There are three main steps to using MySafe,Connecting an external USB hard drive,Backing up files to the external USB hard drive,Restoring files to the Ethernet Disk mini (if necessary)
Before you can back up files, you need to connect a hard drive to your Ethernet Disk mini via the USB port on the back. Use a hard drive that is USB 2.0 compatible.
While connecting an external hard drive make sure your Ethernet Disk mini is turned on and connected to your network.Turn on the external USB hard drive.Connect the external hard drive's USB cable to the USB port on the back of the Ethernet Disk mini, just like you would connect the external hard drive to your computer.Confirm that the drive is properly connected. Log in and click on the Administer HipServ link. Click on USB External Storage under System.
To back up files, navigate to the file or folder you want to back up to the external hard drive and click on the disk icon in the "Backup" column of the file list.When you back up files to MySafe, the Ethernet Disk mini duplicates the file path in MySafe so that everything you back up is organized in MySafe just as in its original location. So, if you copy a file from MyLibrary, a MyLibrary folder will appear in MySafe, with all folders leading to the backed up file.

Always click the Safely Remove Drive button on the USB External Storage before unplugging your MySafe external hard drive. Wait for the interface to change and for the Use Drive button to appear before disconnecting the USB cable from the Ethernet Disk mini. Failure to safely remove your external hard drive before disconnecting the USB cable can cause data loss and/or damage the drive. Always use the Safely Remove Drive feature when disconnecting an external hard drive.
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My external hand drive started buzzing every couple seconds and now cant be recognized. Is there anyway I can fix this to recover 6 yrs of saved pictures and music

I have the same exact hard drive. At times, it can be detected. Sometimes, it can not.
Try to get another usb cable and wait a little longer for it to be recognized by the computer.
I waited for about 10 minutes before I can get access to my files.
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Hard drive not recognized

1. your hard drive may have come to what is call "end of life" cycle
2. You didn't designate if you have a internal / or USB drive.
3. If this is an IDE ( internal Drive) then you will have to enter the PC cabinet to check.
4. IF this is a USB drive some time the electronic controller board is malfunctioning and will not transfer data from the processor on the data board to the USB cable.
5. If it is USB the usb cable it self is damaged due to strain at the strain relief.
6.The PC Mother board may have lost it's ability to recognize the hard drive.
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Unable to open after initial "set-up".

When unplugging or removing external storage devices there is usually an icon in the lower right bar that is for "Safely Removing" devices.

Before shutting down WITH THE DEVICE INSTALLED you should click on this and remove the device IF you intend to start the machine without having it connected.

At this point, try to power down and reconnect and restart to get back to where you were.
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My lacie does not show files anymore why?

If the external hard drive was unplugged during a file transfer or without using the Windows "Safely Remove Hardware" utility, there might have been data loss.

If you have a second machine, try plugging the drive into it and see if you can read the drive.

Also, try transferring a file onto the drive, unplug the drive, plug it back in and see if the file is still there. If it's not there, it could point to a problem with the cable. Try to use a different USB cable and perform the same test.

If none of those suggestions work, the drive could have gone bad. It's not uncommon for hard drives to become unreadable due to bad sectors, or mechanical failure. You may need to purchase a new drive.
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Doesn't automatically dock, can't safely undock...

sure you do..at the bottom of the tray on right, should be a safely remove or add hardware icon. If it's there, then use it..if not, you'll find it through the Help screen.

good for USB too, by the way.

hot swapping is a truly weird way to work with sensitive electronics...

check your computers warranty here 4 FREE
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Hi, Normally the steps would be: 1. In your PC, in the System Tray, click on the "Safely Remove Hardware" and then on the "Safely Remove USB Mass Storage Device-Drive(?); 2. Unplug USB cable; 3. Power down external device. Hope this be of some help/idea. Good luck and kind regards.
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