Question about HP Officejet 5610 All-In-One InkJet Printer

8 Answers

HP Officejet 5600 All-in-One series

"Cartridge error...Remove and re-insert cartridge on right"

I have done this repeatedly.I have cleaned the cartridge. Still no printing.

Any ideas?
Thanks.rt

Posted by rickydink on

  • 10 more comments 
  • Earlduke Nov 12, 2007

    Using " refilled " Cartridges. Error message says " Cartridge error" I first
    installed the color cart. When I tried to print ..I got the error message. Then
    I installed a Black Cartridge. NOW...I get the error message that says ,,,

    CARTRIDGE ERROR for both Carts !!! The tech says ...Try "" Genuine " HP. Uhh I have used refills for a long time with no problems. So what now ??
    Any ideas ? Thanks a lot

  • INeeedHelp Nov 16, 2007

    I've got basically the same problem. Mine says "Cartridge Error: Refer to device documentation to troubleshoot." Of course, I can't find anything in the documentation to help.

  • Anonymous Feb 07, 2008

    i have turned printer of and on, i have inserted each cartridge separately in different order and still i am told of a carriage jam. it just keeps clicking.

  • dirkdgy Feb 08, 2008

    cartridge error.... see manual which tells you nothing tried cleaning reinstalling both cartrides in numerous differnt ways still nothing works please help

  • gwatherton Mar 10, 2008

    Printer is 2 weeks old. Cartridge error comes up. Documentation is horrible. Removed and re-insert both cartidges multiple times. They are HP cartridges which came with the machine. Tried to clean contacts and still get the same error.

  • Anonymous Mar 18, 2008

    reset cartridges several times try to get to the hp solution centre message with "no peripheric is detected" comes up

  • Anonymous Mar 19, 2008

    Same problem. Replaced cartridges and still get the error message. Documentation does not help.

  • Anonymous Jun 04, 2008

    Cartridge Error: Refer to device documentation to troubleshoot." Of course, I can't find anything in the documentation to help. need help pz?

  • Anonymous Jul 21, 2008

    Got the same problem... was printing something and then there was a sudden paper jam like thing going on and then the message flashes "cartilage error: refer to device documentations" and guess what?? I didnt find anything useful in the document.

    Trying switching it on and off, removing my computer from it and reinserting both cartilages... still not working and no buttons wana respond either... HELP


  • rajkumard Aug 11, 2008

    Cartridge error...Remove and re-insert cartridge on right"

    I have done this repeatedly.I have cleaned the cartridge. Still no printing.

  • bellamartine Jan 08, 2009

    I cannot fax or print I keep getting message cartridge error troubleshoot refer to device documentation! Please help. I have removed and re-inserted the print cartridge many times??

  • hajjbadey May 15, 2009

    "Cartridge error...Remove and re-insert cartridge on right"
    I have done this repeatedly.I have cleaned the cartridge. Still no printing.
    Any ideas?

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8 Answers

Anonymous

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Fiend your solution direct from hp. Here is your solution...
HP Officejet 5600 All-in-One series - 237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
746

Posted on Feb 27, 2009

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Anonymous

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Hp deskjet 5610 all in one series error problem


error: 0 d0620230 reset power occur how can solve the problem

Posted on Jul 31, 2009

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Anonymous

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I put in a new cartridge today the same way I have done in the past, the same way I put the color cartrisge in the slot and now the printer won't accept the cartridge but I can not remove the cartridge! ARGH!!!

Posted on Nov 01, 2008

Anonymous

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Ok, nothing helped. And now i`m angry because i wanted to send a FAX ... and what this action had to do with INK ??? why i cant send a FAX even if i`m out of ink ??? Sometimes, i ask myself, how can clever people create a printer but miss this small thing???

Posted on Jun 07, 2009

Anonymous

**** u

Posted on Oct 29, 2008

Anonymous

You all installed it wrong, doing so affected the way the printer prints the document. i had the same problem once too, but i re-installed it and it worked perfectly!

Posted on Feb 05, 2008

Anonymous

I had the same problem. It said I had a problem with the right cartridge even though I put a fresh HP 27 in there.

Even though I put a new black 27 in and my color 22 still had ink in it, I removed the color 22, left it print without the color in it by changing the settings to printing greyscale, black cartridge only. Then I put a fresh color in it as well, changed the settings back to color, now it works fine. Maybe all I needed to do was put a fresh color in it even though it didn't need it. You can try that as well.

Posted on Dec 16, 2007

Anonymous

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I have a problem in that the printer could not recognize the color cartridge 27 so it has a solution, please send me an e-mail solution [email protected]

Posted on Feb 20, 2010

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1 Answer

Cartridge error 1203


The 1203 error indicates either a communication failure between one of your cartridges and your printer or a short in one of the cartridges. Please follow the steps below to fix the problem:

1. Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply, and power the AIO on. Did the error message return?


Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.


2. Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.


3. Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on. Did the error message return?


Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4.


4. Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.


5. Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on. Did the error message return?


Yes: Continue to Cleaning the Cartridge Contacts, and then repeat steps 4 and 5 of this procedure. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.
No: Continue to step 6.


6. Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.


7. Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on. Did the error message return?


Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.


Cleaning the Cartridge Contacts

1. Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.

2. Remove the cartridges. Clean the cartridge contacts (How to Clean the Print Cartridge Nozzles and Contacts Manually).



Source: 1203 Error Message on the Lexmark X7170 All-In-One

Oct 08, 2011 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

HP Officejet 5600 All-in-One series


Is your question the top or bottom one? You have cleaned the metal contacts on both the cartridge and on the machine with a soft cloth, right?

Aug 13, 2008 | HP Officejet 5610 All-In-One InkJet...

Tip

How to solve the print cartridge errors ?


After you install a print cartridge, the attention light begins toflash red. The printer will not print. One of the following messagesmay appear on the control panel:

* Color or Right Print Cartridge is not compatible
* Incorrect Print Cartridge(s)
* Print Cartridge Problem
* Incorrectly Installed Cartridge(s)
* Black or Color Cartridge(s) Failed

Cleaning the connection and reconnecting may solve the issue

Solution :
To solve the problems related to Cartridge Errors we can do the following 4 steps. Which could help us to get the issue resolved

Step 1: Remove, inspect, and reset the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat repeating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step : Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

NOTE : you can also check the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed inthe Printer Reference Guide supplied with your printer.

Note : If the cartridge is compatible, reinstall it in the printer:
* Cartridges marked with a triangle go into the left carriage slot.
* Cartridges marked with a square or pentagon go into the right carriage slot.

If issue not resolves Repeat repeating and cleaning steps


final Step : CONTACT TO HP SUPPORT

on Jan 04, 2010 | Office Equipment & Supplies

1 Answer

Error Message: ''Remove and check cartidge on right''. It seems like the black cartridge is not connecting to the contacts in the carriage. I bought the printer used and the previous owner had a paperclip...


After you install a print cartridge, the attention light begins toflash red. The printer will not print. One of the following messagesmay appear on the control panel:

* Color or Right Print Cartridge is not compatible
* Incorrect Print Cartridge(s)
* Print Cartridge Problem
* Incorrectly Installed Cartridge(s)
* Black or Color Cartridge(s) Failed

Cleaning the connection and reconnecting may solve the issue
4186109.jpg

Solution :
To solve the problems related to Cartridge Errors we can do the following 4 steps. Which could help us to get the issue resolved

Step 1: Remove, inspect, and reset the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat repeating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step : Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

NOTE : you can also check the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed inthe Printer Reference Guide supplied with your printer.

Note : If the cartridge is compatible, reinstall it in the printer:
* Cartridges marked with a triangle go into the left carriage slot.
* Cartridges marked with a square or pentagon go into the right carriage slot.

If issue not resolves Repeat repeating and cleaning steps

Jan 04, 2010 | HP Office Equipment & Supplies

1 Answer

I have just change printer cartridge, the display is now showing printer error 1203 followed by cartridge missing could you assist me with this issue please


Hi!

To resolve the printer error 1203 on your Lexmark X5470 All-In-One (AIO) Inkjet Printer, you need to perform the following tasks---

Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on. if the error message return then continue to print a test page. If the test page prints, the error is resolved. If still the power persists then you need to open the top cover of the AIO and remove both cartridges from the AIO. After that power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on and if the error message return then there is a hardware problem with the printer. If error message not return then you need to again power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply and power the AIO on. Open the top cover of the AIO and insert the color cartridge. Close the top cover. If the error message returns then you need to clean the cartridge contacts.

Again try to rest it by powering off the AIO and remove the power supply from the back of the unit. Reinsert the power supply and power the AIO on. Open the top cover of the AIO and insert the black/photo cartridge. Close the top cover. Now print a tests page. If the test page prints, the error is resolved.

Cleaning the Cartridge Contacts
1 Open the top cover of the AIO and remove the cartridges.
2 Remove the cartridges. Clean the cartridge contacts and the AIO carrier contacts.

Checking the Cartridge
To see if the cartridge is defective, replace it with either a new cartridge or a known good cartridge from another printer of this type.
1. Turn the printer/All-In-One off and unplug the power cable from the outlet.
2. Open the printer/All-In-One lid so that the cartridge carrier can be accessed.
3. Remove the print cartridges. (For information on cleaning the cartridge contacts, click here.)
4. Using a dry, clean cloth wipe the carrier contacts gently from top to bottom.
5. Repeat Step 4 for the other cartridge slot (if applicable).
6. Reinsert the cartridges, slide the cartridge carrier to its original position, and close the printer/All-In-One lid.
7. Plug the printer/All-In-One back into the power outlet and turn it back on.

You should only follow the steps below to resolve a print quality problem if you have already attempted to solve the problem by printing a "Clean Print Nozzles" page.

Cleaning procedure - Remove the print cartridges. Moisten a clean, lint-free cloth with water. Gently hold the cloth against the nozzles for about three seconds, and then wipe in the downward direction while keeping the print head in downward position on the cloth. Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the upward direction of the print head.

With another clean section of the cloth, repeat steps 2 through 4 above. Allow the nozzles and contacts to dry completely. Reinsert the print cartridges. Print the document again. If the print quality does not improve, repeat the steps for cleaning the nozzles and contacts up to two more times.

If still the error message persists then you need to contact the Lexmark.

Please do rate this solution as FixYa and revert for further assistance.

Thanks
Rylee

Jul 18, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Message says cartridge error 1203 and it wont


Step Action 1 Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.

2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4.

4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, and then repeat steps 4 and 5 of this procedure. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Continue to step 6.
6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
7 Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Print a test page. If the test page prints, the error is resolved.

Feb 23, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Cartridge Error Message



Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.

2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4.

4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, and then repeat steps 4 and 5 of this procedure. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Continue to step 6.
6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
7 Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Print a test page. If the test page prints, the error is resolved.

Feb 16, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Error 1203 Lexmark F4270


The 1203 error message is caused by a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. The procedures in this article will help you to resolve this issue.
Troubleshooting a Communication Error between the Cartridge and the Printer

Step Action 1 Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.

2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4.

4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, and then repeat steps 4 and 5 of this procedure. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Continue to step 6.
6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
7 Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Print a test page. If the test page prints, the error is resolved.

Cleaning the Cartridge Contacts
NOTE: The embedded links in the table lead to specific troubleshooting documents.


Step Action 1 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
2 Remove the cartridges. Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts
(
click here for instructions).

Dec 16, 2008 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

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