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Unfortunately it is very hard to do anything when you lost your password.
Try the following link to restore your password, else you have to delete your account from your phone and create a new one.
Go to the website and do a password reset. Your security question will appear. Answer it and get your password.
If you can't remb the answer, go to your inbox and look for the email you got when you signed up for bb world. There is a link to delete the account but retain the user id which is your email. Once you have deleted the account. Create a new one using the existing email.
first you reset your password by using any of these options
1. reset your password using alternate email id
2. reset your password using security questions
3. reset your password using your phone number
then
login into your account goto settings then delete your account
Try pressing control + alt + delete then use the Administrator account do not place any password. Then click enter. If you can't still get into windows try going to safe mode still log-in to admin account. If you can login. delete the account that has password.
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