The machine is standing in the upright position with clean water in it. No power to the machine. If water is pouring out, again no power to machine, then the pump is cracked. I don't know the model number so I am thinking this has a gravity fed pump. It doesn't use electricity to work the pump. Once you pull the trigger water starts to flow. If the pump has a crack water will flow all the time. Hope this helps!
SOURCE: Problems with the Hoover Steam vac Heated carpet cleaner
This happens when the filter on the inside of the lid for the dirty water tank is pushed all of the way up. You need to leave a 1/4 in. gap from the top to the top of the filter.
SOURCE: Leaking Hoover Steamvac
Either you have a crack in the tank and it is running down the indise of the handle and going out the bottom, or there is a water line off either under where the tank sits or under the top cover.
SOURCE: hoover carpet cleaner not picking up water
Assure the ring gasket is in place under the hood. A round rubber gasket must be in place on the round tube under the hood where the recovery tank sits to connect the vacuum from the motor to the round tube on the bottom of the tank.
In addition, make sure the recovery tank lid is properly aligned to the tank to seal.
Lastly, make sure the square duct is latched in place in front of the recovery tank, that links the nozzle plate to the tank lid.
SOURCE: Hoover Steamvac hose won't spray water
SOLUTION#1 If the attachment wont spray water, the white plastic nozzle tip may be clogged. Take the brush attachment off, remove the two screws from the gray retaining cover (BE CAREFUL THE WHITE TIP UNDER THE BLACK PLASTIC TRIGGER MECHANISM IS SPRING LOADED and WILL GO FLYING). The trigger mechanism can be taken apart by lifting the black part off (may have to slide it back slightly), remove the spring from the white plastic valve insert, then take a flat screw driver and carefully pry the two white pieces apart and blow out both ends. You may have to find a hair size piece of wire to push threw it to clear it. The whole process is really simple once you take it apart and see how it works. Putting it together is in reverse order. The white piece will only go in to the black part one way and with the spring on you need to push it through the hole and the trigger part hooks on, slide it back on to the hose, then while holding it all, and put the gray retaining cover back on. Sounds more difficult than it really is. If your not mechanically inclined take some pictures as your taking it apart to refer to.
Solution#2 If the nozzle and trigger are clear, with the trigger assembly off the hose, plug the hose into the shampooer and turn it on (if the hose inside the suction hose is clear you should start seeing water flowing out the hose. If not run a piece of wire through that hose to unclog it. If its still not flowing then the Pump on the unit needs to be replaced.
Solution #3Cost Around $20 with shipping online. Google your make and model, and upholstery attachemnt pump. Mine was called AP4561692 (43582018) PUMP ASSM, from http://www.appliancepartspros.com/. (there real good about the live chat and helping you find the part).There are Youtube videos on taking apart the shampooer, which is pretty easy. The one place that might give you problems after you get down to taking the pump off, there is only one screw holding but there is on the bottom side of the pump a black bump that clips in to the base of the shampooer and you need to stick a screw driver from the bottom up and pry the base one way and pull the pump the other to unhook it.
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