Hey there! The thermal protector sensor can not be replaced. It protects the vacuums motor from overheating and burning out. If the vacuum is overheating, follow these quick trouble-shooting steps.
1. Remove the hose from the vacuum from both ends.
2. Use a broom stick to gently loosen and remove any clogs from the hose.
3. Remove the bottom plate and the brushes. Use a wooden spoon to gently break up and remove any clogs from the lower hose.
4. Clean the pleated filter inside the dirt cup by tapping it against the trash can until the dirt stops falling. This filter should be replaced at least once a year.
5. The pre-filter can be cleaned with a brush and then rinsed with water. Allow 24 hours to air dry outside the dirt cup.
6. Clean the secondary filter located behind the grill in the bottom of cleaner cavity. Remove the screw, and grill to access filter.
7. Rinse the filter in cold water with a mild detergent to clean. Allow 24 hours to air dry outside the vacuum.
Following these steps should stop the cleaner from overheating. Hope this helps!
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