Question about Rand Mcnally TND 500 Car GPS Receiver

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Tnd 700 shows power but screen wont come on - Rand Mcnally TND 500 Car GPS Receiver

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Rand Mcnally

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What do you mean by shows power? The charging light is on when you plug it in? You may have an issue with your power button. Did you press the reset button to see if that will power on the device? If you tired both of these options and the device will not power on you can send it in for evaluation and service. However there are many sales on all the devices. A repair will cost $99, for $199 you can get the TND720.

Posted on Aug 22, 2014

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trawinc

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Regarding our TND 500 we never fixed our problems. Needless to say, it was out of warranty for about a month and the company really was no help. I am sorry I am unable to help, but we just gave up on the issues with ours. We went out and bought a Garmin. Good luck to you.

Posted on Jun 16, 2014

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big_dog87

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SOURCE: I bought this TND 700 five days ago...... Today

take a small nife or flat head scre driver and around the edge of the screen gently pry the seem apart inch by inch around both sides and the top the orange power button just needs to be put bak into place thats it i just fixed mine 5 min ago:..

Posted on May 09, 2012

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1 Answer

Not talking


Well not sure that you posted this in the right section. If you are talking about a Rand Mcnally TND 710, then yes it won't give you text to speeech, that feature is not in the 710 the 720 or even the 510 or 520.

Sep 06, 2013 | Rand Mcnally TND 710 GPS Receiver

1 Answer

When i power up the it will not go past the start up screen i hit reset plugged it in to my computer and it will not recognize it it does not even show up it was flickering before this problem and i am...


When you hit the reset button did you hot and release or hold for a count of 30? If you did hit and release then do it again and hold for 30 seconds. This will force it into factory restart. Once the unit is running again go to the tnd dock and run diagnostic and repair on the unit. This should hopefully fix the problem.

Aug 09, 2013 | Rand Mcnally TND 710 GPS Receiver

1 Answer

I have lines across my screen


bad sceen you could send it in but they will charge you the same if you were to by a new one p.s. by a cobra7750

Sep 30, 2012 | Rand Mcnally TND 500 Car GPS Receiver

2 Answers

Tnd powers on but does not go past first screen


Rand McNally has amazingly improved their customer support. Call 800-333-0136. They will try to fix the problem or issue you RMA if your unit is still under warranty.

Feb 05, 2011 | Rand Mcnally TND 500 Car GPS Receiver

1 Answer

I bought this TND 700 five days ago...... Today when I turned it off, the power button (red one on the top of the GPS) went inward..... it wont come out.... any solution


take a small nife or flat head scre driver and around the edge of the screen gently pry the seem apart inch by inch around both sides and the top the orange power button just needs to be put bak into place thats it i just fixed mine 5 min ago:..

Dec 18, 2010 | Rand Mcnally TND 500 Car GPS Receiver

1 Answer

I have the tnd 700 i havent had it 6 months now when i turn it on it says system file missing


Your TND 700 has internal file corruption.You may be able to take it back where you bought it for repair or exchange, or if you have a full backup on your computer,you may be able to restore the unit using the usb cable.

Dec 01, 2010 | Computers & Internet

1 Answer

When i push to calculate route the screen gets stuck on "calculating" and won't do anything.


You have a corrupted trip.db file.

1. connect the TND to the computer and turn the TND on.
2. go to your start menu and press on (my) computer
3. look for an external drive called intelliroute.
4. look on the drive(s) for a folder called Navi
5. double click on the Navi folder.
6. You should see a folder called User.
7. double click on the user folder.
8. You should see a file called Trip.db.
9. left click once on trip.db, then right click and delete.
10. disconnect your TND from the computer and enter a route in.

it should operate fine now.

Thanks,
Mark, Rand Lead Beta Tester

Sep 13, 2010 | Rand Mcnally TND 500 Car GPS Receiver

1 Answer

How come my tnd 500 will not turn on and its fully charged?


Try pressing the reset button on the back or the side of the TND. If it still will not power on contact Rand McNally support. Be sure to have your serial number handy, (back of TND, bottom right)

Thanks,
Mark
Rand Lead Beta Tester

Aug 10, 2010 | Rand Mcnally TND 500 Car GPS Receiver

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