Is leaking water on the floor, can this be stopped
After the defrost mode, the water from the melted frost or ice should go down the drain at the bottom back of the freezer compartment. That drain is probably plugged with some gooey gunk. If its an upright freezer, there will be a hose clamped to the back that comes out of a plastic fitting.. detach it there and 'fish' into the plastic fitting with a short piece of wire then blow into it to dislodge whatever may be there. Blow downward on the hose as it too could (probably not) be plugged between there and the drain pan under the bottom of the refrigerator.
Severe cases require that the freezer back be removed and the drain thoroughly cleaned. That gets real tricky, but its doable. Ice makers in the way complicate the process too.
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