The drain pump on those are fairly common to have problems...
It could be that the washer is not getting all the water out of the tub so the close stay wet. here's a link to the part:
Drain Pump 35 6780
It could also be that the tub is not spinning fast enough to squeeze water out of the clothes... Does it seem to bee spinning well?
I think I have the same type of washing machine as you do. Wash is when all the clothes get agitated or mixed with soap and water (ever look in there when its washing? the water can get pretty gross looking!) So in my washer, the rinse cycle is when all that gross water is drained, and the washer spins while spraying clean water over the clothes to get rid of the dirty water and soap. I think mine does this 5 or 6 times in the cycle. Next is the spin cycle, which is when the washer spins REALLY fast to **** as much water out of the clothes as possible, so that the clothes aren't sopping wet when you put them in the dryer.
It sounds like your mom has a newer washing machine, probably a front load one, and they do seem to keep using clean water, instead of just agitating the clothes in dirty water.
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