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Service error 5C00 is a purge unit error. The purge unit like a spitoon to the printhead where is stops. There is a sensor in the purge unit; when it is blocked (usually by ink build up), that error is given. The error indicates that the purge unit may be full or at least gunked up. It may be possible to clean the purge unit and sensor to make the error go away. I base this on information learned with experience on another Canon product (Model i560). Hope this helps...