I'm afraid that I'll have to take the printer somewhere to get a part replaced, but I thought I'd post this problem in case someone has some advice. The message I get is "Engine Fuser Low Heat Error." The printer goes through the steps of "ready" and "processing" but then I get the error message and nothing gets printed.
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What this means is that the fuser is not reaching operating temperature. The most common reason for this failure is the xenon lamp inside the heat roller of the fuser has burned out. You can verify this by checking for continuity between the two contacts that connect to the lamp with an Ohm meter or digital multi meter.
If the continuity is good, the second most common reason for failure would be the LVPS, or low voltage power supply.
And last, although by far the least common reason for this error is the main logic board.
Have you checked to see if the unit is under warranty? If so, this would be a covered repair.
The part number for the fuser is listed below. Depending on your location and electrical system ( 110 or 220 )
ELA UNIT-FUSER 230V part number :JC96-03239A for use with 230V
ELA UNIT-FUSER 110V part number :JC96-03239B for use with 110V
Other then samsung, you can try a google search, and also an ebay search for the part number and find the best price for the item.
Thats probably the best way to solve the solution. Sometimes if there is a thermistor that is causing the problem that can be serviceable in the fuser unit, that can be replaced instead of purchasing a whole new fuser assembly. It's less expensive replacing the thermistor.
Low Heat Error
There is a problem
in the fuser unit.
Unplug the power
cord and plug it back
in. If the problem
persists, please call
If this doesnt work call the fuser unit needs to be replaced.
there is a 2 wire device (thermistor) that rests against the fuser roller to measure the temperauture. if the fuser is getting quite hot, suspect the thermistor to be either dirty (remove and clean it with alcohol) or defective. if fuser not getting hot, then suspect burned out fuser heater (look inside fuser roller for a long light bulb).
Basically the error message is telling you the printer cannot keep the fuser temperature at the proper temperature (too low). It could be a lot of things but typically it is due to a fuser assembly gone bad.