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You maybe able to RESET the tablet. There maybe a pinhole RESET button on the back of the tablet. Insert a straighten paper clip into the pinhole RESET button to reset the tablet.
Sorry about this.
Well, seeing it is a new tablet, either of two things can be done.
Your tab is booting beyond Startup but you ain't seeing it because of the contrast/black screen setting.
To confirm; step into a dark room/space and hold a flashlight very close to the screen, you'd see your tab is at its home screen already.
Anyway, you will have to default factory reset it as it is or you could attempt to navigate (while in the dark room/space and using/holding the flashlight) Swipe to open/unlock it----Settings----display and brighteness-----brightness----'move cursor up to increase brightness'. Done.
Second option with dark room/space is tedious and strenuous.
Factory/hard reset is an easy option to try.
At the same time, hold/press both the volume up key/button and the power button/key.
Follow the system prompt afterwards.
Or
Press/hold down the volume down button/key and the power button.
Follow the system prompt thereafter to factory/hard reset your tab.
If this is under warranty take it back. If it isn't power the unit on with just the battery powering the unit. When you see the Windows splash screen drop the battery out after the screen goes black put the battery back in and press the power button. This should bring up the on screen menu telling you it failed to start or shut down correctly. Select, Boot in Safe Mode and see if the system will power on. If that fails you need to do a system restore. To access system restore options power the unit on and press and hold the F10 key, this will bring up the restore Windows options. From that menu select to restore your operating system. If that fails you will have to do a complete restore to factory default settings. If that fails you will have to replace the hard drive.
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