Hello! Please follow the instructions below to clean the lifetime Hepa filter on your Elite Rewind.
1.
Press on the tab located on the side of the filter cover to remove.
2.
Remove the HEPA filter and brush with the combination tool to clean or tap side of filter against a trash receptacle. Return the HEPA filter into the filter cavity.
3. Align tab on filter cover with slot. Press cover closed until you hear a snap.
Hope this was helpful!
SOURCE: how do I clean the lifetime hepa filter
Check with the manufacturer. I have always had good response from Hoover.
Hi! It appears your thermal protector sensor has kicked in and caused your cleaner to power off. This is usually due to a clog or a filter that needs to be cleaned or replaced. Try these steps to get your vacuum back up & running!
1. Remove the dirt cup canister from the vacuum. Twist off the dirt cup lid.
2. Remove the primary foam filter. Hold filter under running water until water runs clear. Squeeze out the filter and allow 24 hours to air dry.
3. Slide the Hepa filter out. Tap the filter against the trash can until dirt stops falling. Replace the Hepa filter. (Do not wash)
4. Remove the hose from both ends. Use a broom stick to gently loosen and clear any clogs from hose.
5. Use a wooden spoon or something similar to loosen and remove any clogs from the lower hose.
Your vacuum should turn back on after it cools off, this can take up to an hour. Hope this helps!
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