Ice maker wont switch to cube setting - Samsung RS261MDBP Side by Side Refrigerator Ice and Water Dispenser -

The ice mold is over-filling and linking the cubes together...

Hello Jamie;

My name is Peter. I am a retired field service refrigeration technician.

It sounds like your have a bad ice maker sensor. On the ice maker mold is a long white coated wire. This is a temperature sensor. The sensor tells the ice maker control module that the water in the mold is frozen and to harvest the ice cubes.

The flex mold ice maker that you have is not repairable.

DA97-08241C Cost $135.00

are the cubes coming out of the unit? Sounds like the heating element is not activating, to release the cubes prior to refilling. Check electrical connections at the rear of the unit against the freezer wall that they are together. If ok then defrosting element may be defective, Replace unit.

Check if your water filter is up to date, if not check if the ice maker has the option to choose the side of the ice cubes, if so, set it up to medium side.

Increase the inside coldness by rotating the termostat switch nob to a higher number position.

Open the freezer door.
Pull the ice bin forward about 3 inches.
Push the ice bin to the rear of the freezer until it seats and locks in place.
Then try to dispense cubes.
The ice bin can become dislodged from its locked position and the crushed ice solenoid activates automatically.

sounds like the water valve needs replaced

What is most likely your problem is the crushed ice solenoid. This solenoid, which is located next to the auger motor behind the ice bucket, is failing to actuate when you request cubed ice. Its "home" setting is crushed, and actuates to allow cubes past the crushing mechanism in the bucket. To be certain its the problem, remove the ice bucket, and tape the door light switch in the closed position. actuate the ice dispenser lever, for both cubed and crushed ice. you will see a square hole next to the rotating fork, when you select cubes, it should open. If it does open, there is something wrong with your ice bucket, perhaps the arm is broken, or the door inside bucket is off its snap in type hinge or broken altogether. If it doesnt open, replace the solenoid

Expert Refrigerator Repair Service in Chicago and Suburbs

Hello it sounds like the timer on the ice maker may be the cause. If you open the freezer when the fan is off raise and lower the arm on the ice full shut off. listen for a faint clicking noise you wont hear if fan is going. If it does not click the problem is going to be in the actual switch. I have repaired several with this same problem with the switch but you would probably rather invest in a new ice maker or either buy some trays. As the ice makers can cost up to 200 dollars in some models. The only other thing to check is if the water line is bent or crimped off.

It may just need a cleaning. Use approved cleaner for this modle and sanitize the bin after the cleaning. If it is making some ice, most likely there is not an issue with the charge.