- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Normally a Ink System Failure message points to a problem in the printhead of the printer.So,Remove, clean, and reinstall the printhead If it is not working again,then you should contact your manufacturer.
**If you need any technical help on printer then you can reach at here
Hi This is the error message which refers to ink system failure, printer shows this message when the ink system of the printer would not allow you to printer
Please follow the the steps given below Make sure that the printer's
power cord is connected to the walljack (Avoid if there is any surge
protector or extension cord)
Take out all the ink
cartridges
Take a clean cloth, dampen it
in distilled water and with that cloth clean copper contacts of the
cartridges firmly
Let them dry for 2 minutes
Unplug all the cables from the
back of the printer while printer is turned on (After closing all the doors
that are open and also keep the cartridges out)
After 2 minutes, plug in the
power cable
Put the ink cartridges in one
by one, then close all the doors again
Printer would start going
through some maintence and then would start aligning the ink cartridges
All the best!!
Regards
The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it.
Press and hold the “*” key. Press the “#” key and release both keys. Display should say “Enter Special Key Combo” Press and release in sequence the "1”, “2” and “3” buttons. Display should say “Support” and display the FW rev (something like R0631R) Mine reads R0631M . Press and release the right arrow button until the display says “System Configuration Menu”. Press and release the “OK” button. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”, Press and release the “OK” button. Display should say “Hardware failure status: Clear. Press OK to clear”. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!
The "Ink System Failure" error is causes by air in the ink feed tubes. We have a step by step guide purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com , click on the printer repair link and then the HP link. Follow the steps and you should be back printing in no time at all.
I hope this helps, If so please rate our solution.
If you installed the "HP Support Toolkit" software from the CD-ROM that came with the printer, use this Toolkit to "run a cleaning cycle".
It can print a "test" page, to show you which colours _do_ work, and which do _not_ work.
If all else fails, then find a qualified printer technician.
release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen) 2.Press and release the “OK” button. 3.Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”, 4.Press and release the “OK” button. 5.Display should say “Hardware failure status: Clear. Press OK to clear”. 6.Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”. 7.Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. 8.Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. 9.Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer 10.Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. 11.If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. 12.To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation. 13.If the error is still there, or reoccurs replace the unit
IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution Press the On button to turn the printer off. Unplug the power cord from the back of the printer. Remove all the ink cartridges. Wait two minutes. Plug the power cord into the back of the printer. Press the On button to turn the printer on. Install the ink cartridges when prompted. If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.
×