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i think in 3 possible solutions:
1- try to charge it with another charger
2- connect your mp4 to a computer and run a virus scan, after this try it. if don't, format your mp4 and try to charge it again.
3- the charge system of your mp4 is damaged, so take it to the technical support for to repair it.
to get it to stay on charge it all up make sure that the on button is slided fully to the on then take out charger it will stay on if you turn it off it wont go back on it has to stay on happens to me
if you can still see and detect it with your pc there may be a newer firmware update to fix this issue try and find the firmware and flashing utility from the manufacturer and see if that helps
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