Question about Brother CS-6000

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Brother CS-6000 E1 error message - my presser foot is not up!

I have read all the other questions regarding a mysterious E1 error message that is not cause by a raised presser foot or depressed reverse button and none of the solutions offered have helped me. Does anyone have another solution to this problem? Or know if it is even solvable? It seems an awful like a computer error to me, rather than a mechanical or operational one...

Posted by aprestia on

  • 4 more comments 
  • Luis Padilla
    Luis Padilla Nov 05, 2017

    Thank you! We spent hours trying to figure out E1 and were about to give up and throw away and found this...the machine is working!

  • Joannie Bartron
    Joannie Bartron Feb 22, 2018

    could you share this, with everyday I'm getting further behind

  • Danny D
    Danny D Aug 12, 2018

    Been troubleshooting my new to me Brother CS 6000i for days. This fixed it, THANK YOU.

  • Sheeera T
    Sheeera T Feb 27, 2019

    Thank you sooooo much! This was the exact information I needed to fix my E1 error problem (after taking apart my machine)!

  • Janaki Sridharan
    Janaki Sridharan Aug 23, 2019

    I took apart my sewing machine CE4000 computer. While refixing it I got the error code E1. As suggested I took apart the sewing machine again raised the pressure foot and refix ed it. But still the E1 error code stays. What shall I do. Can anyone help me

  • Roman Davis
    Roman Davis Apr 02, 2020

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11 Answers

Anonymous

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Did you take this machine apart? If so, then the lever that extends from the thread tension wheel is to the right of the raised presser foot switch plate (inside the sewing machine), keeping the switch from being unpressed.

Take the machine apart again, raise the presser foot, and put the machine back together. This will ensure proper alignment of the plates.

Posted on Aug 20, 2009

  • 12 more comments 
  • norse_kern Nov 08, 2010

    this worked. thank you!

  • Micah Mark Aug 07, 2012

    Make sure that as you put the sewing machine back together, that you push lever to the left of the switch plate. This also solved the tension wheel getting stuck at 6 problem.

  • Becky Loper Oct 04, 2013

    this worked thank you so much

  • Terri Gilmore
    Terri Gilmore Jul 29, 2014

    I just love the smart people on the internet! You are awesome!

  • Tina Stout
    Tina Stout Nov 26, 2015

    Thank you. I had to take my machine apart in order to fix this issue. I had dropped it and it stopped working.

  • frostenstein
    frostenstein Dec 10, 2016

    May God bless you with all the money of the world!

  • Merri Lunsford Dec 15, 2016

    very helpful!

  • SaraGrace Apr 08, 2017

    Thanks so much...I was ready to ship it back to Amazon. So happy I can get back to my quilt!

  • Pamela Fremont Nov 03, 2017

    I spent most of the day fixing another issue only to put my machine back together and get the E1 message. I took my machine apart twice more trying to find a solution..... I was literally seconds from throwing it out the window and giving up sewing....I am a self taught hack ;) when I tried one more search, coming across your tip. THANK YOU for saving my machine and giving me back my hobby.

  • Miri N
    Miri N Jul 12, 2018

    ty so much and God bless people like you and the internet

  • Buz Carter
    Buz Carter Apr 27, 2019

    Thanks, to you & Lance James (for that diagram), your advice is post on. I was convinced the hook belonged on the other side of that catch-notch. Appreciate the assist/save!!

  • Maria Jackson
    Maria Jackson May 20, 2019

    Can someone tell me if this would also work on the Brother XR9500PRW (Project Runway)? I took my one year old machine to the repair shop because the port that you plug the presser foot into came completely off and fell inside of the machine. It was fixed, However, when I got home I and tried to use it, I've been getting the E1 error and nothing will make it go away.

  • Farhat Jun 26, 2019

    I realy need help about this e1 error my sewing machine having same problem plz help me what should I do

  • Farhat Jun 27, 2019

    Lance James thanks i was very useful information I try on my sewing machine the error is gone and machine start working.thanks once again.i found here is true solution of e1 eroorr .

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Lance James

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Brother CS-6000 E1 error message - my presser foot - 11_4_2012_5_32_20_pm.jpgBrother error 1 message fix. Illustration by Lance James; www.wix,com/lejprints/ljames

Posted on Nov 04, 2012

  • 13 more comments 
  • Tina Stout
    Tina Stout Nov 25, 2015

    Im guessing this is inside the machine? So I need to take all the screws out to fix this problem, correct?

  • Tina Stout
    Tina Stout Nov 26, 2015

    Thank you for this drawing. This was extremely helpful and now my machine is fixed. I would not think just dropping it was going to mess it up that way, but I guess it did as it works now. :) Thank you!!!

  • lance james
    lance james Nov 26, 2015

    no problem glad it could help

  • Cyndi Smith
    Cyndi Smith Dec 22, 2015

    Thanks! The drawing was just what I needed to fix my machine.

  • Mercedes Caballero
    Mercedes Caballero May 05, 2016

    Thanks sooo much! lance james.

  • frostenstein
    frostenstein Dec 10, 2016

    It helped me a lot! Many thanks!

  • Lance James
    Lance James Dec 15, 2016

    Your welcome glad to help

  • refalk Mar 11, 2017

    Thank you SO much. I had my machine apart and back together numerous times trying to figure out where the sensor problem was. Followed your suggestion and it worked right away.

  • Anonymous Apr 19, 2017

    Didn't even hafta take it all apart. Slipped a knife edge in from the top --THANKX

  • Nita Whaley Irvine
    Nita Whaley Irvine May 12, 2017

    I looked at mine and it is ok and it still wont work.

  • Michelle Damon
    Michelle Damon Aug 18, 2017

    The diagram really made it easy . I was trying for two days to fix my machine with no results. Finally I thought of checking online, and the problem was solved in one minute. Thanks ever so much.

  • Milina Da Conceicaova
    Milina Da Conceicaova Nov 10, 2017

    thank you so much, it really help me a lot.

  • Jamie Brickey Held
    Jamie Brickey Held Oct 28, 2018

    Lance James you saved me a ton of $$$. Thank you do much! I took my machine apart as a last ditch effort to clean it because it wouldnt stitch correctly. I got this error and tried for hours to fix it. Again, thank you for taking the time to post this. (My machine was fixed by blowing it out too ;) )

  • Buz Carter
    Buz Carter Apr 27, 2019

    Thanks! Your diagram really drove it home (was convinced the hook belonged on the other side of that catch). A picture's indeed worth a thousand words, though here one'll do: thanks!

  • Derrick Stevens
    Derrick Stevens Jun 02, 2020

    there is a 4 conductor cable going from the presser foot shaft to the computer board. in my case, the cable was probably loose and just needed to be re-seated on both ends. problem solved

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Shannon Wolosiewicz

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This helped me! Just had taken my machine apart to clean and sure enough my lever was to the right of the switch instead of left.

Posted on Nov 13, 2013

  • 2 more comments 
  • lance james
    lance james Nov 26, 2015

    its a real pain, i couldnt find the answer either so I drew this after I fixed it and there ya go, I am glad it could help.

  • Jamie Brickey Held
    Jamie Brickey Held Oct 28, 2018

    Thank you!!! I was about to chuck it out the window because it wasn't stitching correctly after only a year. I took it apart as a last ditch effort to get the dust out and got this error. It worked! And cleaning out worked too btw ;)

  • Ammer Sep 26, 2019

    I have e2 error how to jack f4 E2 problemi couldnt find the answer either so I drew this after I fixed it and there ya go, I am glad it could help.

  • Renee Smith Feb 27, 2020

    Hello. I hv the Brother SC6600 and getting "E1" error code. Took machine apart but cannot locate proper lever that need adjusting. Could not see the diagram clearly (though others could). I think this is fixable - just need to identify the proper part. (Found a schmetic diaghram but the various parts are not named.)

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Kiran

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The solution presented was superb and the diagram really helped. Thanks a million.

Posted on Nov 30, 2014

  • lance james
    lance james Nov 26, 2015

    thank you and your welcome

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  • 52 Answers

E1 is telling you that the main motor is working to hard so the machine keeps you from sewing make sure your handwheel feels smooth when turning if not remove the side cover by the needle bar and check to make sure there isnt thread around the take-up lever or try cleaning your hook area

Posted on Jul 16, 2009

  • norse_kern Nov 08, 2010

    this is not accurate. has nothing to do with the motor of the machine.

  • R.A. Ellis
    R.A. Ellis Dec 16, 2016

    Um, a machine that has thread wrapped, lint or dirt inside the mechanism will not move freely and does negatively impact the machine motor. Forcing the motor to run a restricted machine will eventually burn the motor up.

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joan melda

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Hi! I have a CS5055PRW and I just can't find the lever your talking about. Could you please help me? I need to get some projects done today and I've been struggling to make that E1 disappear. THANKS IN ADVANCE!
Brother CS-6000 E1 error message - my presser foot - 7_24_2019_1_48_59_pm.jpg

Posted on Jul 24, 2019

Annette Hoerdeman

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I was so proud of myself For taking the machine apart and fixing the original problem (thread wrapped around the crank shaft 200 times!) and the machine worked beautifully when turned by hand.... but E1 error when I pushed foot pedal. This switch was exactly the problem: Yea!!! I now have my machine humming along nicely. Thanks!!!

Posted on Feb 02, 2018

Katrina Emerson

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I have a Brother SQ9185 sewing machine and had to take it apart to adjust the timing. (Thank you YouTube video) But instead of trying to ensure everything is going to work before putting it back together, I had to rush myself and try to get back to my projects. The E1 message appeared and wouldn't go away. I was about to take it back in to exchange it since it was only two months old with everyday use. Determined to make it work, I found this review and saved my pride and machine. We are back on track and ready to resume the projects. Thank you for your answer and question. I would be done without it.

Posted on Mar 08, 2017

Nikki Phillips

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How do I take the thing apart to get to that lever to get my foot lever working? Mega frustrated because it's brand new.

Posted on Feb 09, 2015

  • Tina Stout
    Tina Stout Nov 26, 2015

    I took out all the screws and just pried it apart enough to fix the issue as the drawing showed above. Hopefully your is fixed now as your post was in Feb. :)

  • Annette Hoerdeman Feb 02, 2018

    I have a different model, but just a thought-my model had 12 screws to remove, including 2 on the underside of the machine.... before the casing would come apart.

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1 Answer

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