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Hello After switch ON the TV, and after picture has displayed on the screen with 'closed Caption" window, just press button "CC" on your remote control. For each press, the close caption window will vanish and disappear. OK.
you might want to make sure it's the tv's close captioning your watching and not your cable or sattelite box's closed captioning, either way you might have to get into the menu of your box, not the tv to turn it off.
Hi Hfrohman, This may sound crazy, but, press and hold the power button on the TV while unplugging it, continue to hold power button for 60 seconds or more. Release it and plug TV back in. Sometimes that will clear the settings.
I experienced the same problem for about an hour before recognizing that the "continuous on" closed captioning had been activated on my cable box, not the TV. The signal feeds through despite the CC settings on the TV. If you haven't already, try checking the CC settings on whatever device is supplying your video.