SOURCE: OKI Printer B4350
The Solution is:
You must have the Oki Monitor Software installed
When you enter in to the software you have a button that say "Maitenace", then you have a option that says " Reset Drum Counter" or somthing similar. Click on the option and the message disappear from the display.
Sorry my bad english
SOURCE: Drum change
Step 1. Open Top Cover.(Press the oval button RHFront)
Step 2. Tilt Drum Unit by lifting slightly at the front.(The Toner cartridge sits in the top of this)
Step 3. Remove Drum Unit by lifting straight up.
Step 4. Insert "NEW" Drum Unit. (Steps 3 and 2 in reverse order and direction(s))
SOURCE: Changed drum but it is still saying 'change drum'!
On some printers after you change the drum, you have to reset the counter so the printer knows the drum has been changed. How to reset the counter is as follows:
1. press the ONLINE button to return the printer to off line status.
2. press the MENU button repeatedly until the MAINTENANCE MENU is desplayed, then press the SELECT button.
3. Press the item button until DRUM COUNT RESET is displayed.
4. Press the SELECT button and the Drum Counter is reset.
Hope this helps.
SOURCE: OKI B6300 Drum problem
Hello, com_jedi. I would suggest you contact the OKI Customer Support line in order to address this issue. The phone number is 1-800-654-3282 (800-OKIDATA). For your model unit you would hit options 1 then 4 to get to mono support.
It is possible that you purchased a defective consumable and OKI warranties them for 90 after the date of purchase. If this is a new drum/toner it may need to be replaced to determine if it was a bad chip in the cartridge or if there is some other issue with the unit that is causing the error.
It is also possible there is a misalignment with the sensor that is located under the drum unit. A support tech can walk you through the troublehshooting as it would be a bit difficult to do here.
I hope this helps!
SOURCE: okidata b 4600 keeps saying change drum
You will need to replace the printer's drum cartridge. Just google oki b4600 drum to get hold of one. In the package will be a reset routine to follow when you do this.
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