The fan motor made a very loud sound. We turned the fridge off and let it defrost and now the noise is gone. How do we go about making sure this does not happen again
SOURCE: loud noise from the freezer side
The problem is a buildup of ice on the plastic housing (the curved plastic bit) in the back of the freezer under the fixed shelf where the icetub goes. The fan behind this plastic housing is hitting the ice when the defrost comes on.
Unplug the fridge, unpack the freezer, remove the four screws in the back, take off the sheetmetal backing and let the fridge thaw. You can remove the plastic piece after a while and get the ice off (be careful not to remove the styrofoam insulation by going too quickly).
Reassemble and you're back in business, for a few months. I'm never buying Samsung again myself.
SOURCE: noise from back of Samsung freezer near ice maker model RS2530BBP
I figured out what was going on with mine and fixed it (without needing to buy replacement parts). In the freezer section, about a third of the way down the back of the freezer was a bulged-out plastic covering, held in place by four screws. The two screws on top are covered by oval plastic that pops off easily with the help of a knife. If you take the screws out, the hard part is that the bulge/cover is still going to be frozen in place. I used an old-fashioned bottle opener/churchkey to gently pry the compartment open. When I got inside, it was easy to see what was happening--the plastic fan was hitting ice that had built up behind this cover. I chipped away all the ice, and presto--no more noise!
SOURCE: Loud noise from Fan and compressor
i have the same problem with mine. I took the back cover off at the bottom and the fan was going. get a scredriver and barely touch the center of the fan while it is on and if it stops making the noise then it is the fan motor. The bearings are getting ready to go out and it needs to be replaced.
SOURCE: noise (more detail)
I think I answered this in an earlier post.
The noise is the fan banging against the motor housing. It's not a defective motor, it's a poorly designed motor.
The solution is to shim the motor mount so it is slightly out of level which will keep the fan from bouncing off the motor housing.
The reason Samsung won't service is they don't understand the problem. I've seen this a half-dozen times.
Trust me -- SHIM THE MOTOR MOUNT!
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