Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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Rotating brush will not turn on my Dyson DC28

Posted by Anonymous on

  • Ben Stein
    Ben Stein Jun 07, 2014

    Hi Anonymous, I want to help you with your problem, but I need more information from you. Can you please add details in the comment box?

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5 Related Answers

Anonymous

  • 1 Answer

SOURCE: rotating brush will not turn on my Dyson DC07

Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.

Posted on Jan 24, 2009

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Ryan S

  • 328 Answers

SOURCE: Dyson 18 slim the rotating brush bar will not

If the DC18 has a proteted belt then it will have to be replaced by a Dyson engineer or repairer. If the cleaner has a removable sole plate where the beater bar is then remove it and replace the belt - sounds like the belt has snapped and needs to be replaced. if your DC18 is still relatively new it should still be under guarantee.

Posted on Mar 27, 2009

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Anonymous

  • 2 Answers

SOURCE: How do I remove brush bar to clean the housing

area of trapezoid

Posted on Apr 17, 2010

Anonymous

  • 377 Answers

SOURCE: Dyson DC 25 Dyson Ball animal. The bottom brush

Two things you can do. 1- Remove the brush as if you were going to change the drive belt for it. Clean the brush as best you can and spray some WD40 on the hard rubber/plastic pieces at both ends of the brush. Rotate the pieces to work the WD40 into the space between the pieces and the brush axle. 2- If you have one available, as long as the brush is off, change the belt.
This should get your unit back in operation. If you find this solution helpful, I would appreciate a Thumbs Up from you. Thank you. Paul

Posted on Oct 08, 2010

DysonInfo

Manchester Vacs

  • 107 Answers

SOURCE: Dyson DC25 rotating brush doesnt work

There is a reset button on the side of the brush bar head. Press it.

Posted on Dec 20, 2010

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1 Answer

Dyson dc28 roller bar won't spin


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc28

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Nov 25, 2016 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

DC28 beater bar runs for 4 seconds and then turns off when it is one of the carpet settings. I toggled the bare floor button several times, thinking that the Is there something that I could try?


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Nov 17, 2016 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Dyson DC28 wont come on after cleaning filters


Support for DC28 Animal - Dyson

www.dyson.com/support/dc28/dc28-animal

DysonGet expert help for your DC28 vacuum from Dyson Support. ... as usual · Mini turbine head not working properly · Machine won't switch on or turns off on its own ...

How to Clean a Dyson Vacuum - Ask Anna

askannamoseley.com/2011/02/how-to-clean-your-dyson/
Feb 1, 2011 - Today I'm going to give you a tutorial on how to clean a Dyson vacuum. ... After you do a quick rinse take a washcloth and some dish soap and wipe the ..... My hubs will be so happy that I won't be paying someone to do this. ..... I have come as far as cleaning out the filters and will do the traps later today.

Amazon.com: Customer Discussions: Dyson Clogging/ loss of suction: Fix

www.amazon.com/forum/dyson/Tx2SY4FCNIUYI73

Amazon.com, Inc.Sep 25, 2009 - I can't veryify all canisters come apart the same exact way, but the problem ... That being said, you can clean your dust filtration unit and it is easy to do. ... using air or water won't clean the dust filtration canister while it is together. ... After2 years, my Dyson DC17 has lost suction in the upright mode, but the ...

DC28 Cleaner Head Replacement Removal - YouTube

? 17:19
https://www.youtube.com/watch?v=yERbv8owKU4
Apr 2, 2013 - Uploaded by AllVacuumBrandsCTN1
My beater brush isnt rotating and I am sure I cannot check the belt by myself after looking at this video. ... I have ..

Jan 24, 2016 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

How to remove the brush bar cover


You can download the manual here: http://www.retrevo.com/support/Dyson-DC28-Animal-Vacuums-manual/id/23599ci662/t/2/

Here is the link to the Dyson DC28 support page: http://www.dyson.com/support/dc28/dc28-animal

Mar 05, 2015 | Dyson DC28 Animal Upright Vacuum New DC 28...

1 Answer

How do I adjust height for carpet brush on DC28 Dyson animal?


Hi Laura, it's Jack at Dyson

DC28's selector pad (located by the red on/off switch) allows you to select the correct height setting for the particular flooring you're cleaning. Patented Dyson Airmuscle technology will then raise or lower the rotating brush bar within the cleaner head to the correct level for optimum performance, or shut it off for cleaning bare floors or delicate rugs.

adjust-height-carpet-brush-dc28-dyson-oxwm34v2ww5haas3o0iwr05r-1-0.jpg
I hope this helps, but if you have any further questions or if you're having difficulty with your DC28, you're welcome to get in touch directly. You can reach our experts by emailing [email protected]

Mar 01, 2015 | Dyson Vacuums

1 Answer

How to change belt on a dyson dc 28


Hi there, it's Jack at Dyson.

DC28 has a belt engineered to last the lifetime of the machine in normal use. It's part of the high-torque clutch mechanism and isn't user-replaceable. However the belt is protected by a sensor which shuts off the brush bar if something jams it, so it's unlikely the belt will need replacing.

If the brush bar isn't rotating when your machine is turned on and reclined into the vacuuming position, it may just need resetting. To do this, please follow the steps shown in our Support video:


If you need further help or advice after you've given this a try, please contact our experts a call on 1-866-693-9766 (US), or 1-877-397-6622 (CA). If a repair is needed, we can also confirm if this is covered under your free 5-year Dyson warranty.

Sep 01, 2014 | Dyson DC28 Animal HEPA Bagless Upright...

1 Answer

How to get at beater bar belt on dyson dc 28?


Hi there, it's Jack at Dyson.

DC28 includes a durable belt engineered to last the lifetime of the vacuum in normal use. It's part of the high-torque clutch mechanism, and we wouldn't recommend attempting to access or remove it as this could damage the machine. The belt is protected by a sensor which will shut off the brush bar for protection if something jams it, so it's very unlikely the belt itself would be at fault.

If the brush bar isn't rotating, the machine may need a simple reset. After checking the cleaner head for any obstructions, you should be able to reset the vacuum following the steps shown in our video guide:

If you continue to have difficulty after trying this, please contact our experts directly for further assistance. If a repair is needed, we can also confirm if this is covered under the 5-year Dyson warranty. You can reach us by calling 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Jul 20, 2014 | Dyson DC28 Animal Upright Vacuum New DC 28...

1 Answer

Carpet selector and brush bar


Hi Ken, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC28. To confirm what's causing the issue with the brush bar we'll need to take you through some quick diagnostic checks when you have your machine easily to hand.

So we can help further, please email [email protected] with your full contact details and the serial number of your machine. One of my colleagues will be in touch as soon as possible to provide assistance.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com


Dec 31, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

My dc28 main brush won't spin even though there is nothing tangled


Hi Kevin,

I'm sorry to hear you're having difficulty with your DC28's brushbar. We should be able to help but we'd need to discuss this with you directly.

Please give our Helpline a call on 1-866-693-9766 - alternatively, if you email us at [email protected], someone will be in touch as soon as possible to provide assistance.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Jun 17, 2012 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

I have dyson dc28 animal brush not turning how to fix


Your DC28 is not an easy machine to diagnose why the brush roll will not turn. If cleaning the hair and dust from brush roll doesn't solve it the first thing to do is replace the PCB. If that doesn't solve it then you need to install a new power nozzle assembly.
These repairs should be done by a qualified technician.

Feb 11, 2012 | Dyson DC28 Animal Bagless Upright Vacuum

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