SA2315/37 The software for the above product will not install on windows vista what can i do to install it

Check these HP FAQS:

• 'An error occurred while communicating with scanning device' Message Displays in Windows XP When the Device is Connected to the Computer with a USB Cable (Windows XP)
• In Windows Vista the message 'An error occurred while communicating with scanning device' Displays When Scanning with a USB Connected Printer (Windows Vista)

If you have Windows Vista, and the FAQ above doesn't solve your problem, you might need to update your driver/software. Read this:
Installing the Product Software in Windows Vista for a USB Cable Connection

if a software/product is not compatible with vista, it is best not to use with vista. Either switch to xp, or buy another product which is compatible with vista. Most adpators nowawadays are compatible with vista, and i do NOT recommend buying a d-link product.

Hope this helped! ^_^ have a great day

Cant find such a scanner, are you sure of the model "performance", If it is not Vista compatable, ie if Epson have not released a Vista driver, then it is not going to work with Vista.

See Epson web and download driver if available, if not change scanner or operating system or purchase software

Check your Epson product CD to see if it already contains Windows Vista drivers. If the CD indicates support for Windows Vista, follow the instructions that came with your Epson product to install your driver and other software.

If your Epson CD does not indicate support for Windows Vista, DO NOT INSERT YOUR EPSON PRODUCT SOFTWARE CD IN YOUR WINDOWS VISTA COMPUTER because the setup program is not compatible with Windows Vista. Instructions for installing additional software from your CD may be available with your driver download.

Note: If you already have ArcSoft PhotoImpression™ 5 installed on your Windows Vista computer, you may need to install a "patch" program. Go to the ArcSoft website to download and install the patch.

Products that are not Vista compatable are not capatable with Vista, who would figure hey!!

Windows Vista This product can be used with Windows Vista.

• To use it with Windows Vista, install the software for Windows Vista.
• The Windows XP software for your product cannot be used under Windows Vista.
• Easy-WebPrint and PhotoRecord do not support Windows Vista.

Upgrading from Windows XP to Windows Vista :
Beforeupgrading your OS from Windows XP to Windows Vista, delete / uninstallall the Windows XP software first; then, upgrade the OS to WindowsVista and install Vista software.
If you have already upgraded your computer's OS to Windows Vista :
Delete / uninstall Windows XP software before installing Windows Vista software.

For Windows Vista driver just click the link

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=116&modelid=11995#DownloadDetailAct

I hope it helps!!!

This product can be used with Windows Vista.

• To use it with Windows Vista, you must install the driver software for Windows Vista.
  
• The Windows XP drivers for your product cannot be used under Windows Vista.
  
• Easy-WebPrint and PhotoRecord do not support Windows Vista.

Upgrading from Windows XP to Windows Vista :
Before upgrading your OS from Windows XP to Windows Vista, delete / uninstall all the Windows XP driver software first; then, upgrade the OS to Windows Vista and install Vista driver software.
If you have already upgraded your computer's OS to Windows Vista :
Delete / uninstall the Windows XP drivers before installing Vista drivers.

I hope it helps!!!

Source: HP support

( Click link above to read complete article and instructions )

Introduction A full feature software and driver package for Windows Vista is not available for your product. However, the Windows Vista operating system installed on your computer contains a basic driver solution for your product. With the basic driver, the buttons on the product do not function and some of the advanced product features are not available. But you can still print, scan, and import and view images on a memory card, using the workaround procedures in this document. Use the following instructions to install the basic driver in Windows Vista, and then review the workaround procedures to use the available features for your product. Installing the printer driver When you connect the product to the computer, Windows Vista detects the hardware and automatically installs the correct driver. A notification lets you know when installation begins and when it is complete. You do not have to download any software or insert the product CD.

1. Turn the product on.
2. Connect the Universal Serial Bus (USB) cable to the printer and to the computer.
3. A Your devices are ready to use window might display on the screen. If the window displays and does not close automatically, close the window.

Workaround procedures The basic driver in Windows Vista is sufficient for several functions. You can print from a software program, scan documents, and import and view images on a memory card. Printing Use these steps to print from a software program.

1. Open the document to be printed in the software application in which it was created.
2. Click File , and then click Print .

Scanning Use one of the following three methods to scan a document. Method one: Scanning with Windows Photo Gallery

1. Click the Windows ( ) icon.

Source: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00808543&lc=en&dlc=en&cc=us&product=303753&os=2093&lang=en

Installing the Printer Driver Located in the Windows Vista Operating System

Introduction A full feature software and driver package for Windows Vista is not available for your product. However, the Windows Vista operating system installed on your computer contains a basic driver solution for your product. With the basic driver, the buttons on the product do not function and some of the advanced product features are not available. But you can still print, scan, and import and view images on a memory card, using the workaround procedures in this document. Use the following instructions to install the basic driver in Windows Vista, and then review the workaround procedures to use the available features for your product. Installing the printer driver When you connect the product to the computer, Windows Vista detects the hardware and automatically installs the correct driver. A notification lets you know when installation begins and when it is complete. You do not have to download any software or insert the product CD.

1. Turn the product on.
2. Connect the Universal Serial Bus (USB) cable to the printer and to the computer.
3. A Your devices are ready to use window might display on the screen. If the window displays and does not close automatically, close the window.

Workaround procedures The basic driver in Windows Vista is sufficient for several functions. You can print from a software program, scan documents, and import and view images on a memory card. ....you can read the rest at the link above

Hope this helped - remember to rate :)

his product can be used with Windows Vista.

• To use it with Windows Vista, install the software for Windows Vista.
• The Windows XP software for your product cannot be used under Windows Vista.
• Easy-WebPrint and PhotoRecord do not support Windows Vista.

Upgrading from Windows XP to Windows Vista :
Before upgrading your OS from Windows XP to Windows Vista, delete / uninstall all the Windows XP software first; then, upgrade the OS to Windows Vista and install Vista software.
If you have already upgraded your computer's OS to Windows Vista :
Delete / uninstall Windows XP software before installing Windows Vista software.
You can download from
Driverscollection.com

Windows Vista In-Box Driver Installation
Follow these steps to set up your Epson product and install the built-in Windows Vista drivers:

1. Set up your computer.



2. Connect your Epson product to your computer.



3. Follow the on-screen instructions that Windows Vista displays to guide you through product driver installation.

How do I install the downloaded driver and software?



If you have upgraded to Windows Vista™ from another Windows version or have installed drivers and application software from a previous Windows version, the previous driver and application software must be uninstalled prior to installing the Windows Vista™ drivers and application programs. Uninstallation instructions
Prior to installing the driver software, power off the printer and do not turn it back on until instructed to do so during the installation.


Vista Software can be found here

http://software.canon-europe.com/products/0010392.asp

Select Vista for the OS
Select English
Click Submit

Download software and drivers applicable to
Windows Vista 32 bit.

Install the downloaded software