The washer will not spin. we've already checked the pump and the tubes leading to and from the pump. the tub will fill and agitate, but when the spin cycle comes on, the washer freezes. eventually (after several minutes), it gives an "err" OR "nd" message. this is true for a regular wash cycle and/or when I attempt to just use the spin cycle. what else (besides the pump) could stop the washer from going into the spin cycle?
Was it imported from a place that is running on 50 Hertz? The pump must be ok but the rotor will not pump..... Does it pump out water on spin cycle?
How did you test the pump? These were my symptoms as well, and my pump was working intermittently. Sometimes, I could test the pump and it would work perfectly, and sometimes it would not work at all. Try running a load; the next time the machine won't spin, use the drain tube to drain water manually (I used a big shallow pan). There's a sensor in the washer that won't let spin start unless the water is below a certain level. In self-test mode, there's even a way to see what the machine is seeing as the water level. Anyway, let the water drain out manually with the drain tube; the machine should start spinning once the water is below the specified level. If the machine displays "Err" or "ND" before you have the chance to drain the water, you can hit pause once or twice and it will try to start the spin cycle again. To directly answer your question: If the machine will not start the spin cycle, it could be because the washer thinks the water level is not low enough to start the spin cycle. This could be because the water level is not low enough (ie a pump that's not working properly or a clogged hose), because the sensor that detects the water level is not working properly, or because the motherboard is malfunctioning. My discussion with a repair professional indicated that the pump is (by far) the most common culprit. I bought mine on Ebay very inexpensively (around $35, I think?). It is pretty quick and straightforward to disassemble the machine (check youtube for how-to videos). Just be careful -- they apparently used 2 different pumps more or less interchangeably on this model. Check if your pump is gray or black before ordering; I bought the wrong one. I made it fit because we needed the washer, but I ended up soldering the wires to the pump and re-routing some wires to make it work. It was a hassle. The electrical connector is different between the two pumps, so you'll be saving yourself a lot of hassle by ordering the right one.
SOURCE: Samsung Top Loader is giving
Hi, dE MEANS DOOR ERROR,There is a little magnet that detects if the lid is open or closed & this magnet always falls off into the machine then pumped away. (If it gets past the pump with out jamming it).you can't just buy the magnet you have to buy a whole new top & most of the time this cause's the computer to fail as well
SOURCE: samsung silvercare washer stopped working, won't unlock
here is the most common cause for this problem, according to the Samsung repair guy that was here to fix mine today.
On these washing machines it is possible for some debris (in my case it was a small screw from my packet) to make its way passed the drum and into the pump. Once this happens then the impeller of the pump becomes restricted or completely blocked which will result in the above mentione symptoms.
On some machines the pump is on the front, on others at the rear of the machine. In my case it was at the rear, removing the rear panel will allow easy access to it. Have a bucket ready, when the hose is removed from the pump the water will be draining from the machine. 3 bolts and a hose clamp on the inlet and another on the outlet hose. Disconnect the electrical plug from the pump and you can remove it from the machine for cleaning. A very easy job, requiring little skills and not much in terms of tools. (make sure machine is UNPLUGGED from AC outlet)
Remove obstruction(s) from pump and reinstall in reverse order of disassembly. The guy says these pumps are really tough so if you hear it buzzing, trying to go while it's jammed it's a good sign it will work. If not, replacement will be necessary.
Cost me $140. Could have been worse I suppose. Advise: Empty pockets BEFORE washing clothes...
SOURCE: have samsung silvercare front load
"ND" means "Not Draining". I have the same washer, and when I get this problem, it's usually because I've tried to wash something that is causing over-sudsing (like a bath robe that was previously washed in an inefficient washing machine which left a lot of soap behind).
I find that turning the machine off, then selecting "Rinse and Spin" works. I suppose if it's a serious Not Draining problem, it could be that the drain hose is clogged somehow -- start by making sure they're not kinked.
SOURCE: I've washed several loads today and now my Samsung
nd is a drain error. Most likely you have a clog around the drain pump.
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