If the mixer will not shut off with the switch knob this usually is caused by the switch not correctly being adjusted with the control link and cam assembly.
You will need to bend the fixed contract until the switch arm properly engages. See the service manual:
http://lib.store.yahoo.net/lib/mendingshed/kitchenaidservicemanual.pdfPlease let me know if you have any questions.
Thank you,
Colleen
Customer Service
MendingShed.com
800-339-9297
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