Question about Xerox Phaser 8500/DN Printer
Paper jam all the time
Posted by Anonymous on
This is a print head position issue.
TRY FIRST (Solutions without parts):
1. Check that the wipe mechanism has homed. 2. Check the printhead position and verify that it has initialized properly / manually home the printhead and power cycle the printers power and check for the error to return. If not then the error was most likely due to non-process function (something out of sequence).
Part likely to be the cause:
GEARBOX AND MOTOR,PROCESS DRIVE - PL 4.0, Item 14.
Posted on Jan 21, 2008
You can remove the imaging unit, then
Depending on the stock being used for the job, raise or lower the left and right colored Fuser separator levers. The levers will stay in the raised or lowered position on their own.
the levers are green. The fuser itself is not easy to remove.
Do you have any warranty left on the machine? Or a depot repair agreement?
Posted on May 20, 2008
I use to have the same problem, but downloaded a fuser patch at the Xerox site:
if that link doesn't work, go to the Xerox site and look in the area:
Home > Support & Drivers > Phaser 6250 > Knowledge Base
ID: R1001052703Phaser 6250 Support Knowledge Base Jam at Registration Roller (code Jam RR)
Follow the instructions and hopefully your printer problem will be resolved.
Posted on Oct 07, 2008
SOURCE: xerox phaser 8560 DN is
There is mostlikey a scrap of paper that you can not see still in the machine. You can gently walk a thicker piece of paper through the paper path and see if it pushes out the obstruction. Be very careful not to scratch the drum when you try this.
Hope this helps
Posted on Dec 04, 2008
SOURCE: Phaser 8560 error code
Most likely you are using generic ink or ink not made for that specific machine. The black ink is the one causing the problem. the printer will then need to be reset.
Posted on Apr 15, 2009
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