Try a complete uninstall:
Unplug the USB cable from your PC.
Go to Start> Control panel> Add or Remove programs. and delete all the entries you see for HP.( If it promts a restart do not restart now)
Then open my computer> C:drive> Program files> and delete the HP Folder only (not Hewlett Packard)
Then Open C:drive> Program files> Common Files and then delete HP and Hewlett Packard folder.
Then Go to C:Drive> Windows> Temp and empty the temp folder as much as you can.
Then go to Recycle bin and empty recycle bin.
Then Insert the All-In-One CD and cancel the installation process.
Open the content of the CD> and open Util folder> Then CCC> Then click on Uninstall_L4 and follow the on screen process.
After all restart the computer.
And if possible download the software from HP website:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-19447-3&lc=en&dlc=en&cc=us&lang=en&os=228&product=79477
Click on Download Only and then foloow the on screen setps to install the printer>
If possible try changing USB cable might be a issue with the USB cable as well, as you are able to make copy and fax, Hope it works with the new cord.
Good Luck
It doesn't print the test page either. There's nothing wrong with the file. I disconnected the 6110 and connected a small printer and the file prints fine. The problem is in the 6110 itself.
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