Question about Epson Stylus CX5400 All-In-One InkJet Printer

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Why it is saying scanner error see your documentation and call service if necessary ?

Posted by Anonymous on

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Anonymous

  • 110 Answers

SOURCE: scanner error see your docmentation and call service if necessary

Please follow the steps below to resolve your issue.
1) Turn off the printer.
2) Lift the scanner cover.
3) Toggle the transportation lock five times, ensuring that it is in the unlocked position, towards the back of the scanner.
4) Turn on the printer, and the error should be cleared.

Posted on Aug 22, 2008

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Anonymous

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SOURCE: My Stylus CX3200 reads scanner error see your

scanner error seeyour documentation and call service if necessary

Posted on Apr 21, 2009

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Anonymous

  • 787 Answers

SOURCE: Red ! mark. LCD panel says: Error...Printer

The waste ink tank is full.Read this instruction.
If this not help there is a manual reset for this printers but I'm not tried yet.

  • Press and hold B/W+COLOR+STOP button.
  • Press power button, don’t release all button until you see the led indicator blinking and a message display on the LCD.
  • Release the button.
  • Press COLOR button to clear protection counter
  • Turn off the printer by pressing power button.
  • DONE!

Posted on Oct 28, 2009

Testimonial: "Many, many thanks for your help, your are a star, followed your instructions and I now have my printer working again. "

Anonymous

  • 2 Answers

SOURCE: Get an error message

I found this on another forum because I had the same problem. This solved the problem and hopefully will solve this error message too.

Found this on techsupportforum.com and it worked for me. Good Luck!

Press and HOLD all following buttons: Power, Load/Eject (I don't have this button, so I skipped this), Stop, B&W, Color. Continue to hold the buttons until "Init Eeprom" appears on the printer screen. Press Color button to clear protection counter.

The panel then told me to press the power button, I did. When it came back up, everything was fine.

Posted on Jan 12, 2010

Anonymous

  • 677 Answers

SOURCE: Epson Stylus PHOTO RX500 - PRINTER ERROR message

keep pressing the button, until it stops where you want.
good luck

Posted on Mar 23, 2010

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2 Answers

Epson cx3200 printer has printing problem


Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge.
The indicated cartridge is not installed or it is installed incorrectly. Color or black ink out - - >
Press the Color Copy button to begin replacing the ink cartridge.
The indicated cartridge is out of ink Ink cartridge error - - >
Press the Color Copy button to begin replacing the ink cartridge.
There is something wrong with the ink cartridge. Paper jam or misfeed - - >
Press the Color Copy button and clear the paper jam by hand if necessary.
Paper is jammed. Press the Color Copy button to clear the jam.
See the User's Guide for more troubleshooting tips.
Paper out - - >
Load paper in the sheet feeder and press the Color Copy button.
Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing. Scanner unit open - - >
Close the scanner unit.
Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place. Scanner error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200, then press it again to turn it back on. If the message still appears, contact your dealer or EPSON.

Mar 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Error inkcartridge


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200

Nov 28, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Scanner error see your docmentation and call service if necessary


Please follow the steps below to resolve your issue.
1) Turn off the printer.
2) Lift the scanner cover.
3) Toggle the transportation lock five times, ensuring that it is in the unlocked position, towards the back of the scanner.
4) Turn on the printer, and the error should be cleared.

Jul 28, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Help Epson CX3200


Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.

May 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Epson CX5400. I have 2 and both are giving 'error'red light and message 'scanner error' see documentation and caqll service if necessary'. I have rung an Epson Service centre and they say it is not...


Please follow the steps below to resolve your issue.

1. Turn off the printer.

2. Lift the scanner cover.

3. Toggle the transportation lock five times, ensuring that it is in the unlocked position, towards the back of the scanner.

4. Turn on the printer, and the error should be cleared.

Update me if you are still getting the error message.

Apr 28, 2008 | Office Equipment & Supplies

1 Answer

Printer problem


Make sure the head lock is not on (if fitted). Look to see if the scanner array illuminates and moves when the machine powers up. If the array does not illuminate then the chances are it will be too expensive to fix.

If the scanner tries to move but can't, you probably fix it by removing the scanner and seeing if something is blocking it's movement. It could be the motor has died so again too dear to fix.

Feb 16, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Printer error


Does the printer print? and does the scanner scan?

Nov 02, 2007 | Epson Stylus CX3200 All-In-One InkJet...

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