I have been trying to play a DVD disc on DVD but the sceen continues to tell me this message "Create overlay failed. Please lower your screen resolution or color depth and try again". I do not know what to do. Please help me.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The message indicates that the system failed to read the index portion of the disc. Try cleaning the lens using a cotton swab and alcohol. Try playing a music CD as well. If hte CD plays but the DVD continues to fail, you have a failing optics assembly that needs to be replaced. This is the most common symptom of failing optics. DVDs will fail while CDs will play.
Keep us posted.
You will need to pay a visit to the HP website to download the drivers for your video card.
They can be located HERE
While you are there, udate any other drivers like audio etc. As is stands you will be running very outdated Microsft WDM drivers. Nowhere near as good as the genuine thing.
Have you tried using different players? One of my favorite players is VLC. You can google it and download it for free. It is a bit difficult to figure out at first but it will handle just about any type of video even fragmented.
What version of DirectX are you using? Have you installed any programs recently that may have installed a lower version of DirectX?
Do you have Novell Networking? the above site states the same problem.
Have you tried a firmware update for the dvd player?
Let me know what happens.