Only got this printer (Brother MFC-440CN) a few months ago. Until today, I have been able to both PRINT and SCAN using the built-in Network card. For some reason I was trying to SCAN a document today, but it doesnt work. The printer gives error message 'NO CONNECTION' and whenever I run SCAN from the Control Centre Software, and choose start, it times out and gives me an error message.
I had the SAME problem. I have 3 pc laptops and 1 Mac. The Mac could still print, but the pc's were hosed. I called BrotherUSA and this fixed the problem!
Go to your printer and after making sure it's connected to the network with the Ethernet cable, go to Menu > Print Reports > Network Config. This will print a page that shows your printer's IP address. We need to config that address in your Printer, Fax and Scanner settings in Control Panel.
Go to Control Panel > Printers & Faxes. Right click on your printer > Properties > Ports tab. Click Add Port and select Standard TCP/IP Port. Click New Port and click Next on the wizard. Enter the IP address of your printer in the first field (the second one will auto-fill). Click Next and Finish. Printer's done!
Right click on your PC-FAX in Printers & Faxes and Properties. Click on the ports tab and just check the box that you just created for Standard TCP/IP Port. Click OK. Fax is done!
Go back to Control Panel and select Scanners & Cameras. Right click on your printer/scanner > Properties > Network Setting tab. Select the Specify your machine by address radio button and, if it's not already in there, enter the IP address of your printer. Click OK. Scanner's done!
This will work as long as your router is running. You may need to repeat this process after a power outage or if you need to reboot your wireless router. Not too bad, though! I just wish everything was as easy as a Mac!!!
Check whether the physical connection between the printer and your network is still active. If it is connected to port 1 of your router/switch check the lights on the router/switch if #1 is on. Otherwise, try a different port or use another LAN cable.
Check also the port where your computer is connected to. Make sure the lights are ON on the port where the PC is connected to.
If all the lights are good, check Brother BRAdmin Professional Network Management software if it still detects your printer.
According to user manual, firewall may block scanning features on your network. please see below:
(For Windows® users only) A Firewall setting on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using a personal Firewall software, see the User’s Guide for
your software or contact the software manufacturer.
1 Click the Start button, Control Panel and then Windows Firewall. Make sure
that Windows Firewall on the General tab is set to On.
2 Click Advanced tab and Settings button in Network Connection Settings.
3 Click Add button, and in the "Description of service" field, enter any name. In
the "Name or IP Address" field enter "localhost". In the internal and external
port numbers fields enter "54925" for network scanning. Choose UDP and
click OK. Repeat this step adding Port 54926 for network PC-FAX receiving
and Port 137 for both network scanning and network PC-FAX receiving.
4 Make sure the new settings are added and the box is checked, and then click
OK.
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Looks like you lost connection.
Can be a lose cable. Check the phisycal connections.
But sometimes the IP that the printer uses may conflict with a computer or laptop from the same LAN.
That causes an error, and no transmition is done.
Double check the IPs in your LAN, and make sure that each equipment has its own.
It should work.
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Prior to posting my message, I had already checked all physical connections and looked for loose cables. I even tried NEW cables. There was no IP Conflict either. Even looked at possible issues with firewall... nothing of concern there either. Aaaargh!!!!!
Not sure what else to look for.
OK, tried setting STATIC IP ADDRESS, can print test page.
Still cannot scan!!! Still get Error Message on Printer Panel when pressing scan button: "Check Connection"
Downloaded and installed BRAdmin Professional, and it detects my MFC-440CN without any difficulty!
What to do!?????!!!!
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