I have restarted computer & logged in again &this is not helping,
this is new computer Vista--I bought this 4 in 1 b4 i bought new computer--it obviously needs a fix--tell me what it is, please
hp officejet 4215 all in one
This software cannot be installed using the 'Run as...' command. The installation cannot continue until this is resolved.
Required Action: Click Cancel to exit this software installation. Log off and then log on as a user with administrator privileges. (Contact your system administrator for more information.) If there is no system administrator, have the primary user of this computer install the software. Restart the installation by removing and re-inserting this installation CD.
This error tell us that you are not logged in with full admin rights on your computer to install software and driver package, and it also sounds like you are trying to start software install using the "run command"
There is nothing wrong with printer but you do seem to be having trouble loading the required software and driver package on your p.c.
Are you also using new Vista software/driver package for your HP OJ 4215 cause the one that came with it maybe XP.
Go to HP and download correct package, AND log on as administrator with FULL priveledges, your username (normal login) may not, from the looks of this.
link to hp software download for HP OJ 4215
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&dlc=en&product=351106&lang=en&
"it obviously needs a fix--tell me what it is"
350 views
Usually answered in minutes!
I have exactly the same problem.
I am the only user of the computer, and therefore the Administrator.
It still won't run the installation software.
×