The on light is flashing and hour glass is showing and printer makes clicking sounds. It does not grasp the paper to pull it in.

Have you read the Manual on paper removal? It mentions a rear panel that can be removed. That might free up the rollers:
If the paper jam is near the paper input tray:
1. Remove the paper tray.
2. Pull firmly on the paper to remove it.
3. Replace the paper tray.
4. Press the Select button .
5. Resend your print job to print any missing pages.
If the paper jam is not visible:
1. Turn off the printer.
2. Lift the printer unit.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the printer unit.
5. Turn on the printer, and print the document again.
If the jam is located in the duplex unit or near the rear access door:
1. If you have a duplex unit, remove it.
2. Open the rear access door.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the rear access door.
5. Re-install the duplex unit.
6. Press the Select button to continue printing.
If the paper jam occurs near the ADF:
1. Lift the ADF cover located to the left of the ADF input tray.
2. Firmly grasp the paper, and then gently pull it from the printer.
3. Close the ADF cover.
4. Press the Select button .
5. Resend your print job to print any missing pages.

Hi,

How to clear and avoid paper jams
Follow these instructions to remove and/or avoid paper jams and misfeeds in your Lexmark X3500, X4500, X4600 & X4800 Series All-In-One.
Paper jam in the printer
Remove the paper manually

1. Press to turn off the printer.


2. Firmly grasp the paper, and gently pull it out.


3. Press to turn the printer back on.

NOTE: Check inside the printer to ensure that all the paper is removed. Any small pieces of paper left in the printer will continue to cause paper jams.
Paper jam in the paper support

1. Press to turn off the printer.


2. Firmly grasp the paper, and gently pull it out.


3. Press to turn the printer back on.

Paper or specialty media misfeeds
These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
Try one or more of the following:
Check paper condition

• Use only new, unwrinkled paper.

Check paper loading

• Load a smaller amount of paper into the printer.


• Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

Remove each page as it is printed

• Remove each page as it exits, and let it dry completely before stacking.

Adjust the paper guides

• When using media less than 8.5 inches wide


• To rest against the edges of the paper or media, making sure it does not buckle
  

Printer does not feed paper, envelopes, or specialty media
These are possible solutions. Try one or more of the following:
Check for paper jams

• Check for and clear any paper jams. For more information, see "Paper jam in the printer" and "Paper jam in the paper support" above.

Check media loading

• Verify that the specialty media is loaded correctly.


• Try loading one page, envelope, or sheet of specialty media at a time.

Check printer default and pause settings

1. Click:
   • In Windows XP (default Start menu): Start Printers and Faxes.
   • In Windows XP (Classic Start menu): Start Settings Printers and Faxes.
   • In Windows Vista (default Start Menu): Control Panel Printers (under Hardware and Sound).
   • In Windows Vista (Classic Start menu): Settings Printers.


2. Double-click the print queue device.


3. Click Printer.
   • Make sure no check mark appears next to Pause Printing.
   • If a check mark does not appear next to Set As Default Printer, you must select the print queue device for each file you want to print.

Banner paper jams
There are many possible solutions. Try one or more of the following:
Clear banner paper jams

1. Press to turn off the printer.


2. Remove the jammed banner paper from the printer.

Review banner printing checklist

• Use only the number of sheets needed for the banner.


• Select the following settings to enable the printer to feed paper continuously without jamming:

1. With a document open, click File Print.


2. Click Properties, Preferences, Options, or Setup.


3. Select the Paper Setup tab.


4. From the Paper Size area, select Banner.


5. Select Letter Banner or A4 Banner as the paper size.


6. Select Portrait or Landscape.


7. Click OK.


8. Click OK or Print.

Regards,
Ron

Welcome to FixYa!

If the first symbol on the top is constantly blinking as shown in the picture below, It means that a paper or a foreign object has jammed your printer.



Jam can occur in 3 areas. Please refer to the image below.
1. Internal Areas
2. Input Trays
3. The Output Bins


To clear the jam, turn the printer off and disconnect the power cord. Be careful not to tear the paper in case of a paper jam. If a small piece of paper remains in the printer, it could cause additional paper jam.

Let's clear out the Internal Areas first. Push the button to open the print-cartridge door, and then remove the print cartridge. To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. Please refer to the image below.


If jammed paper is visible, grasp it with both hands and slowly pull it out of the printer. Please refer to the image below.

If no paper was jammed inside the print-cartridge door, open the Output Bin or the back door
of the printer. To avoid damaging the printer, do not attempt to clear a jam in the top output bin by pulling the paper straight out.

Again, if jammed paper is visible, grasp it with both hands and slowly pull it out of the printer.
If no paper or foreign object is visible, close the back door of the printer.

Next, let's take a look at the Input Tray. (We have already taken out the print cartridge.)
Lift the Tray 1 roller cover, grasp the jammed paper or foreign object, and slowly pull it out of the printer. Please refer to the image below.

If no jammed paper is or foreign object is visible, open Tray 2 and see if a paper is visible. Again remove it slowly with both hands. Please refer to the image below.

Close Tray 2.
If no jammed paper is visible in the second tray area, pull down the upper media guide (we have already taken out the print cartridge). With both hands, grasp the jammed paper and slowly pull it out of the printer. Please refer to the image below.

Close the upper media guide and return back the print cartridge. Please refer to the image below.


These steps should clear out any jams that you are experiencing.
Connect back the power cord again and turn on your printer. You should be able to print now.

Thanks for using FixYa. Keep me posted.
Jas247

Make sure that cable to printer is attached and if printer still shows offline then in control panel for the printers make sure that you right click and choose Use Printer Online

What the flashing light means
The Power light can flash for several reasons:
? The printer cover is open.
? The printer is out of paper.
? A problem exists with the printer, such as a paper jam or a problem with a print
cartridge.
For information

Reset the product

1. If the Power light is on, press the Power button ( ) to turn the product off, and then continue with the steps. If the Power light is off, go straight to step b.
2. Unplug the power cord from the wall outlet.
3. Plug the power cord back into the wall outlet.
4. Press the Power button ( ) to turn the product on.
5. If any lights are still blinking, service the product.

If the print-cartridge status light stops blinking after you reset the product, follow these steps to make sure the driver settings are correct, and then try printing again.

1. Open the printer driver.
   • Windows 2000 : Click Start , point to Settings , and then click Printers .
   • Windows XP : Click Start , click Control Panel , and then click Printers and Faxes .
   • Windows Vista : In the Windows taskbar, click the Windows icon ( ), click Control Panel , click Hardware & Sounds , and then click Printers .
2. Right-click the icon for the product, and then click Printing Preferences .
3. Click the Paper/Quality tab.
4. In the Paper size: drop-down menu, click the appropriate paper size.
5. In the Paper type: drop-down menu, click the appropriate paper type.
6. Click OK to close the dialog box.
7. On the product, press the Resume button ( ) to continue printing.

Also Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English)

Open the printer and pull paper. It might come in pieces then shut down printer to reboot it and that should make the symbol go away and youshould be able to start over. At least when I had a problem thats what fixed it. Hope it helps

there is a pending job queued, unless this file has been released and printed you cannot removed the light from blinking. pls cancell all doc spooled on your pc and select cancell all, press the cancel button on your printer as well then turn off and on your printer

Sometime the ink jet mechnism is out of time or it gets stuck in the lock position. You might want to see if it looks like there crooked in the trays at the end of the printer.

Do the lines only show up if you use the document feeder? If so, there is something on the strip of glass where the page is scanned. Open the top to reveal the large glass area. Then open the part where the paper feeds in when using the document feeder. It will flip open from right to left. There are two pieces to this, so make sure you grasp it as low as possible. You should see a small strip of glass. Clean all the glass with a SOFT cloth. Don't spray any cleaner onto the glass, rather, spray it onto the cloth if you need any.

Good luck!

Step 1: Remove any loose paper first

Step 2: Clear the jam from the output tray

-> With both hands, grasp the jammed paper where it is most visible, including the middle, and then carefully pull the paper straight out of the output tray.
-> Open and then close the rear door to clear the error light.

Step 3: Clear the jam from tray 1 area

-> Raise the jam access door, and then pull out tray 1.
-> Check inside the product for jammed paper. With both hands, grasp the jammed paper where it is most visible, including the middle, and then carefully pull the paper straight out of the product.
-> Reinstall tray 1, and then lower the jam access door.
-> Press the Resume button to continue printing.

Step 4: Clear the jam from the fuser

-> Open the rear door.
-> With both hands, grasp the jammed paper where it is most visible, including the middle, and then carefully pull the paper straight out of the fuser area.
-> Close the rear door.

Step 5: Reset the printer

-> Press the Power switch to turn off the product.
-> Wait 30 seconds and then press the Power switch to turn on the product.

Step 6: Reload paper and try printing

-> Pull out tray 1.
-> Slide the paper length and width guides to their outermost positions.
-> Tap a stack of plain, white paper on a flat surface to align the edges.
-> Load the paper into tray 1 and make sure that it is flat at all four corners.
-> Slide the paper length and width guides inward until they stop at the edges of the paper.
-> Push the paper stack down to make sure that it is below the paper limit tabs on the side of the tray.
-> Slide tray 1 into the product.

Step 7: Check print settings

-> From the File menu in the software program, click Print.
-> In the Print dialog box, click Properties.
-> Check the settings on the Paper/Quality tab, change them if necessary, and then click OK.
-> Try printing again.
If these steps resolved the issue, there is no need to continue troubleshooting.
If the issue persists, see the next step.

Step 8: Clean the cartridge area

-> Open Toolbox.
-> Windows XP: Click Start, click All Programs, click HP, click your product, and then click Toolbox.
-> Windows Vista: Click the Windows icon, click All Programs, click HP, click your product, and then click Toolbox.
-> Click Help and then click the Troubleshooting.-> In the Cleaning Mode area, click Start to begin the cleaning process.
-> The product processes a single page, and then returns to the Ready state when the cleaning process ends.
If these steps resolved the issue, there is no need to continue troubleshooting.
If the issue persists, see the next step.

Step 9: Service the printer

Call Our (Toll-Free) 1-888-224-4280